Lovisa
Jewelry StoresHours:
5000 S Arizona Mills Cir, Tempe AZ 85282 Hours
About Lovisa
Lovisa, a jewelry and accessories store, has received mixed reviews from its customers. Many customers have praised the friendly and helpful staff, particularly the store managers Delacey, Kaitlyn, and Kayla, who have been described as patient, informative, and great with customers, especially when it comes to ear piercings. Customers have appreciated the staff's efforts to make the piercing process comfortable and enjoyable, with one customer noting that the staff had "fun with them while piercing to keep their mind somewhere else." However, not all experiences have been positive. One customer had a previous bad experience at the store but was pleasantly surprised by the new store manager's helpful and kind attitude. Another customer, however, reported a rude and annoyed staff member, which led them to consider returning the jewelry they had purchased. Despite this, the majority of customers have expressed satisfaction with the store's products, with one customer describing the jewelry as "cute." Overall, Lovisa appears to offer a mixed customer experience, with the staff's friendliness and expertise being a highlight for many customers, but with some reports of poor service as well.
Most Recent Reviews
October 2025
My son and I got our ears pierced here. Staff is great, especially Delacey! She's done 2 piercing on me, and I'm ready to get a 3rd from her!
August 2025
Kaitlyn is the very best! She is the store manager and was very patient, kind, informative, and just amazing as she walked us through getting our ears pierced! I would come back to have her pierce my ears everytime! She made the process super easy. Love this store and their employees!
July 2022
The girl there was super rude and annoyed. The jewelry was cute but I considered returning it because the service was so poor
More Comments(18)
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- Tempe, Arizona