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December 2023 by Sara Z.
Bought a mattress earlier this year, of course there is a break in period but mine feels NOTHING like the one I tried out at the store so disappointed and feel duped no one sleeps on the store models and thats why they are purchased. Out aide the trail and then you have to go thru the process or exchange or refund WHAT a hassle You know that old adage get it right the first time and you won't have to do it again it really sucks so disappointed I probably will never buy a mattress from them again
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November 2023 by Aaliyah Brown
We came in and was instantly greeted by Brandon. He was very informative, funny and patient with us as we tried out many of their beds and answered a ton of our questions. We picked out one of the Purple Matresses and he was very helpful in our decision. He also showed us how to use the adjustable frame that is supplied with our bed and taught us a lot of the benefits to the different positions that the frame can be set to.We are extremely happy and highly recommend working with him if you’re in the market for a new bed.
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November 2023 by Felix
I got a great bed for the right price. Miguel was super knowledgeable and helped me get the right bed for my needs. He was also able to get it delivered to me the next day! You will not find a better place to buy a bed!
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November 2023 by michael holsapple
I bought a mattress from Scott Bender and he did an amazing job!! Scott went above and beyond the sales role, Scott checked up on me, I never had to reach out, followed up after the delivery, and one item was on back order, so he found a store and rushed it to me, couldn't have had better service, thank you Scott!!!
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November 2023 by Lynn Easton
Brandon was great to work with. I told him what I was looking for and he showed me several options to choose from. Made it very easy and less stressful in choosing the right bed.
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September 2023 by Ana M
Miguel was phenomenal! I came about an hr before close specifically asking for him, since I had seen all of his amazing reviews on here. He asked me what I was looking for and within 15 minutes, I had made the purchase. He did a fantastic job! Thank you Miguel!
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September 2023 by Stephanie Davila
Miguel helped me choose the perfect mattress. I told him exactly what I was looking for and he gave me a few different options within my budget. I am very pleased with the excellent customer service and the easy process.
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August 2023 by Johana Prigmore
The people at mattress firm were very welcoming and very nice. They had a great supply of different beds for me to choose from and help me find exactly what I needed. It was a very nice experience thank you.
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July 2023 by Glare
If you're looking for a mattress, go here! Miguel will definitely take care of you. Helped me find the best mattress quick and with absolutely no fuss. Also Miguel is very funny and friendly.
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July 2023 by Dean Carey
Went in looking for a mattress on the cheaper side since I was working with a budget. Miguel was AMAZING and patient showing us comparable mattresses to the one we saw online. He walked us through the features of each one and why the prices were what they were. He explained the science of each mattress and the benefits as well. He honored our code online as well as made sure we understood the step for delivery and what to expect. Went in expecting just to look and compare but walked out with everything we needed and more. Couldn’t be happier to have chosen to stumble in and found a genuine person and figure everything out all in one place. Ask for Miguel 100%
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July 2023 by Charlie Robson
Laytn was very patient with my questions. I have never spent a lot of money on a mattress but found one during a vacation that seemed in 5 days to take away all my aches. When I researched and discovered it was 4x more than any other mattress I have every purchased I was torn. I knew I felt better but parting with that amount of money was scary. I felt my sleep and health were worth it, but I still struggled with the decision. This is when I met Laytn at the Tempe store.He was not pushy or impatient, he simply answered every question I had (which was a lot), provided me with facts that may help me understand mattress differences and then stepped back and let me take my own time (3 days) to decide. Once I did he was ready to help again and was even able to offer a deal to help soften the financial strain. It was unexpected and appreciated..He was very kind and professional.Knowing information is one thing. Knowing people is another thing. He excelled at both.
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July 2023 by Mary CABELLO
We recently were in the market for a new mattress. Haven't tried several of the new Tempur-Pedic such as nectar but just didn't quite serve our purpose. We went in to Mattress Firm to see what other options we had we were greeted right away by Miguel who immediately showed us different options and was very knowledgeable on their product. I would highly recommend Miguel to anyone that has any mattress needs he's very professional friendly and honest traits that you don't find much these days. Thank you Miguel once again we appreciate all your help and for helping us get a great sleep. We will definitely recommend you to family and friends.
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July 2023 by Ava Mestas
Miguel helped me find my mattress today. He did a great job showing me all the different options they had in store. Very nice!!!
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July 2023 by Mary C.
We recently were in the market for a new mattress. Haven't tried several of the new Tempur-Pedic such as nectar but just didn't quite serve our purpose. We went in to Mattress Firm to see what other options we had we were greeted right away by Miguel who immediately showed us different options and was very knowledgeable on their product. I would highly recommend Miguel to anyone that has any mattress needs he's very professional friendly and honest traits that you don't find much these days. Thank you Miguel once again we appreciate all your help and for helping us get a great sleep. We will definitely recommend you to family and friends.
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July 2023 by Bee J.
Customer service was excellent!! Laytn the person helping me was very informative and helped me make a great decision. Never felt pressured. To decide quickly and took my time deciding. I’m soo excited to receive my new mattress.
