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January 2024 by Sunnie Whether
Went in with a complicated problem. Willy and Jerell stepped up when two other stores didn't want to take the time. I'm more than satisfied with the resolution. These two went above and beyond with their customer service and they definitely have a customer for life. Will drive out of my way to return to any store Willy owns. And he is teaching Jerell how to fill his shoes. SUPPORT THIS LOCAL SMALL BUSINESS!
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November 2023 by Richard M.
The stash at the store in Scottsdale is knowledgeable and helpful. An Allround good experience.
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October 2023 by Muhammet Davutoğlu
Thanks Willy for you good help
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September 2023 by Peter Boucos
This is an awesome store. The owner's name is will . huge man you can't miss him. And I suggest that you go in there and be respectful and polite and he will fix if he can any and all issues you may have anyways. I went in there with a bad attitude. Screaming the yelling about a phone i had perchased after he had calmed me down and listened to my complaint not only did he replaced my phone but hr replaced it with a bettef and more expensive phone he handled the situation with patirnce and tolerence and adreesed my concerns and i walked out of there a happy man he is an entrepreneur thats going places so if your looking for a good phone from a very reputable business you go see will or any member of his staff at his scottsdale location and i promise you that you will be glad uou did and leave there one happy customer any member of his staff will take awesome care of you because that's how will trained them to do good business and take awesome care of his customers so if your looking for business that is totally chill go see will go see will go see will so once again if you want to buy a phone just listen to my tone. go see will go see will go see willĺlllll
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August 2023 by Luey
I bought a terrible phone, tcl brand, because they had limited options. They refused to refund the phone the same day after it crashed on me twice. Terrible business.
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August 2023 by Al Hardy
Willy the Owner is the best! Been coming for 8 years!!
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June 2023 by mary martinez
I love Metro I have 5 phones and pay 150 a month price never changes
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February 2023 by Luna Hernadez
Super friendly and helpful staff 10/10 would recomend this location to all my friends.
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January 2023 by Pamela Bailey
Willy is the best!!! He's a keeper... Give him a raise!!
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November 2022 by Jessica Szieber
Will is amazing everyone stop at his store he's very helpful friendly went over and above to provide the best customer service he really cares about his store and his customers ..if u don't go to him you really are missing out on a great experience...
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November 2022 by Drew O'Connor
I was in and out in no time. I was worried it would be more of a hassle but the guy who helped me: Will, was very patient and very efficient in his work. Customer service is very valued at this location and I reccommend it greatly!
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November 2022 by Sally-anne Redd
The staff is very helpful and friendlyI recommend coming here
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October 2022 by Connie Jauregui
Willie went above and beyond with his service I would recommend this store to everyone.
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October 2022 by GREG
The staff here neglected to fully inform me of policies they practice. They were so focused on the sale they missed the point of ethics I buisness. I WAS a loyal customer for years. . Corporate had been just as unethical. The outsourced call center had made promises to me regarding resolution to my issue. They directed me to a corporate store.Once again no resolution. "Wild goose chase" I'll say this for sure fact ; I pay less and recieve satisfactory service now that I deal with another provider. Boost by T-Mobile as well as T-Mobile have forgotten how to care as they've evolved into this corporate giant. Good luck with them. Mean that
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October 2022 by Gloria Payaso
The staff at Metro were very helpful and got my phone transferred and up and running again and discount on my service, Thanks Guys I appreciate it??⭐
