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February 2024 by Chrissy Knight
Got an oil change and air filter replaced and my car is now badly out of alignment. Was told it wasn't aligned during oil change because the alignment bay was occupied.Not a happy customer to receive my car back in worse shape than before I came in.They have high pressure sales tactics which made me uncomfortable. I watched the manager Drew talk about another female customer unprofessionally because she didn't want to buy tires from them.
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February 2024 by jay ramirez
Excellent customer service . Very informative and patient. Will be returning . Also a veteran and was given a discount .
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February 2024 by Melvin Grice Jr
Nothing but love appreciate the care and consideration you guys gave me I'll be back
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January 2024 by Ashley Jeffrey
Midas #1814 on Broadway in Tempe was excellent! They got my car in quickly, explained all services before moving forward, and made the appropriate repairs in record time (new muffler, same day)! Very professional staff and management. I will be visiting them again!
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January 2024 by Amanda Dixon
Seriously saved me from a breakdown !!!
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January 2024 by Gregg Stasiak
Courteous and informative staff
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January 2024 by Nabeel Eltahir
Very expensive
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January 2024 by Amy E
Had a great experience. They were thorough and explained everything to me and took photos. And it was cheap...my father would be proud of me for not going to the dealership and paying top price.I'll be back for future oil changes
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January 2024 by Sydney R.
I went here to get a brake light fixed. an hour later they tell me I have like 14 things wrong with my car and quoted me about $2400 to fix all of it. Included in that was $240 to fix a brake light. $40 for parts $200 for labor, like you're kidding. I went to autozone and fixed them all for $30. When I told them I didn't want anything fixed im just going to leave they were super persistent like are you sure? we can fix this all by the end of the day or just do a few things real quick. As an early 20s female it was really obvious what they were trying to do, you guys are disgusting. Go anywhere else. Should've been a sign that when I first pulled in there was a guy flipping the place off outside lol
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January 2024 by James Nicholls
Great service
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January 2024 by Amanda
I am dealing with a crazy situation with this Midas location I want to see how the owner handles it before posting more details.
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January 2024 by Javier Ballesteros
When in for a $19.99 oil change. I specifically told them that I don't want anything else done bc I can't afford it at the time.They when and remove the wheels to inspect the brakes and suspension and on and on. So when I went to get it they informed me that the lug nut of one wheel was crossthrered and they want another $200 to fix it. Theives 100% and they will damage your vehicle.
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January 2024 by Teresa Foster
Went in for an oil change that was advertised for $19.99. The tires were taken off and they cross thread the threads, then proceeded to advise us that it came in broken. I called the manager and was told he can give me an estimate to fix it but absolutely will not be doing it at no cost, then proceeded to hang up on me. This oil change cost $83.00. I went a step further and found out ex employees have left because of the dishonesty. I was refered to Midas on Alma School and Quadalupe.
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January 2024 by Teresa F.
After going in for an oil change and having lug nuts stripped..then told it was a preexisting problem (lie), I call the store manager who proceeded to inform me he was busy and I was not understanding him when he told me "so". I then proceeded to ask for the owner of the franchise..he Abruptly informed me that John Masilla does not care and will not address any issue. Hm ..I will now call upon the other 15 patrons being treated with the same disregard
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January 2024 by Hailey Hop
They were extremely nice and made sure my car would be safe for me to drive when we move. I wasn't expecting my car to be finished same day, but they stayed after they closed to make sure it was. I appreciate them so much!