NAPA Auto Parts in Tempe is dedicated to providing quality auto parts and excellent customer service. Customers appreciate options like curbside pickup, delivery, and in-store shopping. Many reviews highlight the helpful staff, with one customer noting a quick resolution to a battery issue with assistance from an employee. While some customers experienced challenges with phone communication and battery exchanges due to policy differences, the team ultimately offered refunds and clear guidance on procedures. The store is recognized for its reliable inventory, especially for Chevy vehicles, although prices may be slightly higher than competitors. Overall, NAPA Auto Parts strives to meet customer needs effectively, with a commitment to service that reflects their motto, "Our Motor Never Quits."
I guess hit them at break time. No urgency to see if I needed help
November 2024
Kyle was an amazing help tonight! I came in 45min to close and he was still so helpful and made sure I was totally taken care of! He went above and beyond customer service! Thank you Kyle and happy halloween 🎃
July 2024
Walked in the store was greeted by. Kyle helped me out as quick as he could take care of my battery issue up on easy in and out of the store less than five minutes.
