NAPA Auto Parts in Tempe is dedicated to providing quality auto parts and excellent customer service. Customers appreciate options like curbside pickup, delivery, and in-store shopping. Many reviews highlight the helpful staff, with one customer noting a quick resolution to a battery issue with assistance from an employee. While some customers experienced challenges with phone communication and battery exchanges due to policy differences, the team ultimately offered refunds and clear guidance on procedures. The store is recognized for its reliable inventory, especially for Chevy vehicles, although prices may be slightly higher than competitors. Overall, NAPA Auto Parts strives to meet customer needs effectively, with a commitment to service that reflects their motto, "Our Motor Never Quits."
They always seem to have a high quality part in stock, whatever I need.
May 2026
They are fantastic. They did not have the auto part I needed and they directed me to the auto store that did have it.
April 2026
I ordered some Lexa leather conditioner that was transferred from another store. It was transferred within a couple hours and ready to be picked up no problems.
