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February 2024 by Scott Shorb
Excellent customer service!!
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February 2024 by Myra Johnson
Dog training was great
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January 2024 by Amy Foster
I love this store. Great staff and always well stockec.
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January 2024 by Sanju Joseph
Was my first visit to PetSmart in Tempe for a wellness check and prescription refill for my dog.Super friendly staff and would like to says Kudos and thanks to Rochelle who took care of us right from the moment we walked into the store.What impressed me most was her (Rochelle) going above and beyond her duties when she realized that the drug that I was looking for was not available and I needed it within a week.She called up a couple of nearby stores and on realizing that I was a Costco member called up Costco and placed the order so I don't have to deal with the Pharmacy and the call backs.Thank you Rochelle for your proactive approach and going beyond the call of duty.
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December 2023 by Michael Dryer
This is one store that doesn't move merchandise around so you can't find it.
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November 2023 by clay mayhew
Great facility friendly staff. Highly recommended. Pet hotel and day camp. Very clean and orderly.
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October 2023 by Carla H.
Molly had a blast day there ! For sure, she will be back at the dog camp and the hotel
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September 2023 by Katie Millstone
I was re-doing my floors in my entire house. My dogs could not be at home and it was more than 110 outside. I took my three pups and 2 foster pups (yes. five doggies) to Doggy Daycare. The pups loved it. The entire staff was amazing! They got to know the dogs and my dogs truly enjoyed the attention. I was so impressed by their customer service and pride in their job. The very first evening I picked my dogs up, got outside (remember more than 110 outside) They helped me get the crew in the car, I turned on my car and nothing! Dead battery. I rushed pups back inside and one associate held on to them while 2 others worked to jump my battery. Absolutely above and beyond.! I won't forget their kindness!
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September 2023 by Daniela Cavero
I love the boarding department but for the first time my dog got the kennel cough during her stay and when I picked her up, she was extremely thirsty. Never had a problem with this facility until now.
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July 2023 by CAMERON BUCK
A gargantuan store with zero Dubia Roaches. All their worms were dead in the fridge as well, I opened each one and checked. Definitely not earning my business ever. People need to feed their reptiles FRESH food not dead stock that y’all don’t care about. Step your game up Petsmart
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July 2023 by Jonathan Campbell
This is our go to for boarding. The store itself isn't all that special but the hotel is great. They do good work and seem to enjoy the dogs they watch. Maybe more than I enjoy my own honestly.The only downside they are busy and the wait can be a drag to check the pets in.Groomers are good as well. But make sure you're very clear about what you want.
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July 2023 by Eric Hughes
I wasn't getting my dog grumed, and he wasn't seeing the vet for anything. I was just there to pick up a few things my dog likes as well as some necessities. Everybody was friendly and helpful.
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July 2023 by Ilona N.
We take our pup to the South Tempe Petsmart once per week for doggie day camp. He seems to enjoy it a great deal and the staff, esp. Emma are very friendly, responsive and professional. He has spent the night at the pet hotel and things went quite smoothly. This particular location offers grooming and training as well and in addition there is a veterinarian on site. I'd highly recommend this place to family and friends!
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June 2023 by Stephen Thompson
We use the Tempe PetSmart on a regular basis and have experienced great customer service by staff who appear to genuinely care for our pup.
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June 2023 by Carolynn White
Always able to get Wardell Stephen Curry-White in for last minute play dates. He loves Doggie Day Camp. He starts getting excited as soon as we turn the corner before we enter the parking lot. They always know his name when he arrives and treat him like a celebrity. He loves that.
