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February 2024 by Sierra Garcia
I am very impressed with them. They called twice to make sure everything was correct for our delivery and the flower quality was superb. Highly recommend
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February 2024 by Greg T
Excellent service! Fast delivery yesterday as well. My wife said the flowers were beautiful.
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February 2024 by Keith Roberts
Over the years I have ordered numerous arrangements from your company. I have always been able to rely on the deliveries to be correct and on time. Not once have I ever had a single issue with an order. I can't thank you enough.
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February 2024 by Linda Mayher
Great Customer Service
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January 2024 by Amie Kimura
One of the worst experiences I've had with a "guaranteed satisfaction" florist. I received an arrangement late afternoon, Friday, Dec 22nd that was full of mostly ferns, 4 Gerber Daisies (1 flopping already in less then 24 hours) and small carnations with other fill flowers so I called the 800# a little after 5pm and was transferred to a voicemail. It was Chrismas weekend so I wasn't expecting a call back right away but didn't receive a call back at all. So I called in again and spoke with a woman who asked for my order # and we spoke of the issue with the floral arrangement I received. When I explained what I received, she said "oh no, that's not what you should have received, your order came in from California but it should have had roses and lilies as well". I let her know I took pictures and could send them to her so she gave me an email address to include my order #, issue and pictures, which I did send. The response I received from Maria was ridiculous. Her email read "Thank you for sending the pictures of the arrangement you received. I do see where the bottom and center of the arrangement was bare and had lots of fern. This arrangement is not suppose to have roses or lilies" and went on about redelivery. Conflicting information from the woman I spoke with over the phone and the email from Maria. The arrangement looks like a $19.99 bouquet you buy from Trader Joe's and throw in a vase! Definitely not something you would expect from a professional florist. Seeing some of the other reviews and pictures, I'm questions this florists abilities. They use limited bouquet flowers and way to many greens or filler flowers. The vase is very similar to a cheap vase found at IKEA. I would look elsewhere if you're looking to send a bouquet to a loved one or for special occasion.
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January 2024 by Jeff Lockwood
I have been using this particular flower shop for years and have ALWAYS been pleased the way they handle things on every occasion. Only place I will go!
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December 2023 by Kimberly Franchetto
Flowers were gorgeous and lasted almost 10 days! Love Phoenix Flower Shop!
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December 2023 by David Weinel
The flowers I buy from your shop are always lovely. Marla really enjoys them. Thank you for helping me make her happy.
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December 2023 by Amy CAMERON
This was my first time ordering from Phoenix Flower Shops. I used the easy online service and the flowers were delivered the next day. The new Mom loved her flowers and sent a picture. They are just beautiful! We will be using them again!
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November 2023 by Mark Weglowski
Your flowers are always so nice and greatly appreciated to all the people I send them to. I had one small minor problem one time and you handled it perfectly. I always appreciate your service and product.
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November 2023 by Renee Wentland
Great service. I miss ordered a corsage for my son to give his date for homecoming. I ordered a pin on versus wrist corsage. April was a doll....quickly read my face and rushed to the back to get it fixed. Saved the day! Thanks!
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November 2023 by Anna Rout
I just received a flower delivery from Phoenix Flower Shops. The arrangement is beautiful. My review though is about the delivery man. He was delightful. A true example of old school courtesy. It made my day!
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October 2023 by Trevor Shelley
Flowers sure are nicer than the folks working here! Walking in is a mistake, mostly servicing online orders—random pricing if they put something together for you, was so overcharged. Won’t ever go back. So much for trying to support the shop around the corner…
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September 2023 by Ronald English
Twice, I have used Phoenix Flowers to make my wife VERY HAPPY with a dozen of Red Roses. It Works! Awesome Flowers!
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September 2023 by Caitlyn Smith
The ordering process was very easy online and I was able to have flowers delivered same day! Would definitely order from Phoenix Flower Shops again, thank you!