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March 2024 by Emisis
Very big, spacious, and clean gym with tons of cardio equipment and weights training equipment. Definitely would go back and most definitely one of the best PF's I have been to around the United States.
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March 2024 by Elijah Danyow
Gross showers. Hair all over the place at 9am, shower didn’t drain at all so I was standing in water by the end of my shower. No soap in the showers, or chairs in the changing rooms so you have to hang your clothes or leave them on the dirty floor. Having been to dozens of PF locations, this was one of the worst
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February 2024 by Sean Paul
Everyone from the GM Ivory to the workers like Ruben are AWESOME
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February 2024 by Layla Chappy
They are scammers I closed my account they are still trying to charge me FRAUD I've reached out with no reply I also have the documentation THEY sent showing accounts been closed. Don't sign up with this company there are sooo many complaints about the same thing. They are true dishonest con artists
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February 2024 by Lex J
Stay away from the franchise locations in Tempe, Mesa, Scottsdale, and Arcadia! I had to move out of state for work without much notice and wasn't able to come in and cancel my memberships. I was told I could cancel online via the website. I was able to cancel my membership, but not my daughter's. It didn't show up linked to mine even though she's a minor, and her's wouldn't let her cancel. When I called the club and spoke to "assistant manager in training" Nolan, I was told there is a super-secret local policy from the franchise owner to shut down our ability to cancel online because "too many people were canceling." Uh...ok? That's kind of the point. Was the company and people I called at that location before I moved lying to me then, or is Nolan lying to me now? In either case, can't stand dishonest businesses that lie and hold you hostage. So we'll see if they actually cancel once I can send a certified letter. Nothing to show them I'm me more than talking to them on the phone, just added expense and wasted time while they continue to charge me. It's like when I used to come in and every one of the employees would be more concerned with their discussions and flirting than helping out customers, I guess they are just too busy taking those monthly fees to care.
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February 2024 by Ben Crawford
(Resp9nse to the response) I'm no detective, but the out of order signs all over the fountain, in addition to the lack of water available, even for sale in the entire facility, leads me to believe that this isn't a new issue Who even replied to this? Someone who is never in the club? Please reply when you have it fixed. Otherwise I'll feel.welcpme to come tonyour somewhat clean sometimes club if I want to bring a bunch of water with me. Thanks.(Initial Review) The place is fine. It's not the cleanest location. However, the water filter is broken. I have never seen that in all ny travels, at any PF location. I'll probably change to 4 stars once I can have water during my workout. There is also only muscle milk in the for sale cooler.
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February 2024 by Will Houston
I've been coming to this PF for over 7 yes and really have no complaints, but now the drinking fountains have not been working for a couple weeks. Whats up with that? Thumbs down for PF corporation.
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February 2024 by Timi Rothe
Great Staff. So many terrific machines, comfortable atmosphere
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February 2024 by Adam Salazar
I have been coming to this planet fitness for around 9 months and had enjoyed my experience for the most part the staff has been incredible until today 2 new staff members have been very disrespectful as soon as we walked in me and my gym partners. we did not have the proper apparel and instead of addressing the situation like a respectful adult the new lady continued to curse and go on about how we have to leave. It’s understandable that we didn’t have the proper apparel but the situation could of been addressed better and all the other employees know us and know that we change out in the locker room I feel like the 2 new staff members are abusing there authority and something should be done about it!!
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February 2024 by AZRAIEL 1984
This is a great gym with phenomenal equipment and even better staff. Go to planet fitness and you will never want to go anywhere else.
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February 2024 by Lorie Mazza
Let's Get Physical
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February 2024 by Rosa Vergara
Horrible company be careful make sure you check your account they are robbing us we had the $10 plan and in reality they have been charging for the $20. Be careful everyone we work really hard for our money and they easily take it.
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February 2024 by Leland J. Martinsen Jr.
Clean, friendly employees, great judgement free atmosphere!
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February 2024 by Dan B
Wish they had more free weight machines
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January 2024 by Maria Hawk
Awesome atmosphere. New equipment. Lots of different machines to choose from. Staff is friendly and very helpful. Lockerrooms and bathrooms are clean.
