Preferred Homecare is a reliable provider specializing in sleep therapy and respiratory care. They focus on helping patients with obstructive and central sleep apnea, as well as other sleep disordered breathing issues, to improve their quality and length of life. Many patients report better sleep, more energy, increased alertness, and improved cognitive function when using CPAP or Bilevel therapy, supported by the clinic's professional respiratory staff who offer careful instruction and follow-up monitoring to ensure compliance. While some reviews mention delays in receiving equipment or supplies, others highlight positive experiences. For example, a customer appreciated the timely repair of their chair, praising a repairman named Spike for his professionalism and helpfulness. However, difficulties in obtaining CPAP supplies, such as long wait times and issues with reordering, were also noted, though one reviewer found the process to be generally straightforward after initial problems. Despite occasional frustrations, many have expressed satisfaction, emphasizing the staff's willingness to assist and resolve issues, especially in urgent situations. Overall, Preferred Homecare is seen as a dependable business with dedicated staff who go above and beyond to support their patients' needs.
Never deal with these people...they are impossible to get in touch with...extremely frustrating.
November 2024
Horrible service and rude personnel. If you have a choice , go elsewhere. Not recommended. I have to use them per insurance and I dread everytime I have to reorder.
October 2024
If I could give 0 stars for my experience I would. The people are nice. The hq and the systems involved with returning product is absolute garbage. Expect to not see your money for 2 to 3 months after returning cpap supplies. I wish everyone the best with sleep apnea but I hope to never deal with this company ever again.
