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April 2024 by Chris Santa Cruz
Great customer service and great prices
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February 2024 by Bill Gomez
Wendy was awesome!
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February 2024 by Dominique
The lady that helped me was awesome. I needed to exchange shoes I got at another location because they didn't have the size i needed and I was able to do it with no hassle. I will continue to get shoes here when they have the styles I like.
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December 2023 by Marcel Lussier
All old stock nothing new
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September 2023 by F P
Very good we always find what we are looking for
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August 2023 by Ms. Sabrina Levi
I can always find a nice pair of shoes for church for a reasonable price
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June 2023 by Anthony DeAugustine
Shoe selection was great but the prices were too high for me
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May 2023 by Stacy Lewin-Champoux
The customer service lady I believe her name was marline at at Arizona Mills Mall was amazing. She did everything for us . My daughter has a size 11 foot and we needed a nice shoe for a prom dress. Also taking into account she never had worn heels ? before. Anyway after all of her masterful experience and working with my daughter. We finally found a shoe ?.You definitely have an amazing asset on this employee.
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April 2023 by Maryanne Richardson
Nice sandals. The employees were nice
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January 2023 by Monserrate Velazquez
Bit crowded but that's understandable being the holidays. Inventory was out so plenty to choose from.
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December 2022 by Natasha Thomas
Great prices bogo deals.
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November 2022 by Ronald Mccowan
Got myself and my wife some nice shoes with their buy 1 get 1 half price sale
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June 2022 by Haz
Nice store.They didn't have size I was looking for but the young clerk took time to tell me where I might find it Super nice workers
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May 2022 by Kathleen Ross
Associate did not know what a woman's pump heel was. She said oh I'm a tomboy. Lol
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March 2022 by Janely
Sheldon the Store Manager is just beyond amazing! Not only did he assist me with my shoe shopping, but he took the time to play and talk with my toddler and I was actually able to look at the shoes to a mother or anyone who has toddlers that just means so much! He gave her some stickers and really spoke to her. Also he didn’t miss any customer coming in to greet them as well. I’ve never had a customer service experience like this one. All the employees were very attentive and friendly. The store was very clean and presentation of shoes and aisles were great. I’m coming back to this store not only because of the amazing, friendly, and professional customer service, but also because there is a variety of different types of shoes. And to Lilly who checked me out she was friendly, helpful, and professional. Everyone from the store manager Sheldon to Lilly at the register really went above and beyond. I haven’t seen the type of customer service and all while being genuinely sincere. I would suggest you to stop by and take a look for yourself. Thank you Sheldon, Lilly and everyone at Rack Room Shoes! I’ll be back for the shoes and to see Sheldon and Lilly!
