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June 2025 by amp samsung
Essie was so nice and helpful. She was there and welcoming and acknowledged me when I walked in and assisted me with my hair color
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June 2025 by ReRe
Wow the two young Lady's were Amazing and help me by my first set of Real Hair ❤️ very good employees very very good
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May 2025 by Nathan Teves
Naya was the best ever. Cousin and I are bleaching his hair today and gave us the best advice with best budget friendly choices. She shud be manager
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May 2025 by omg idk
Naya went above and beyond for me. I went to this location not too long ago & the girl with rainbow hair gave me a hard time, she was so rude, so I went to a different location and for some reason she was over there. So I went back to this location, and Naya was more than helpful. She was kind, great customer service, patient and very appreciative that I let her know I will give her a good review. I almost gave up on Sally’s but Naya was able to save me & help me with what I needed today. Thank you Naya you were awesome. I appreciate her so much.
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May 2025 by Bzb Bxb
Very weird/rude interaction I had with a young girl who has colorful hair. I walked in,She offered me help which was awesome, but then refused to help me. a customer interrupted, and she proceeded to assist them while in the middle of helping me. So I’m standing there. I ask her where I can go to find a hair color and she refuses to show me where and proceeds to talk to the other customer about my hair color. Very odd interaction. They were talking about my hair color while I was asking her to show me where to find it and I’m standing there waiting so I ended up just leaving and I’m gonna go to a different location who will help me. The young lady didn’t have any consideration of my time and didn’t put any effort into helping me.
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March 2025 by Heather Hildreth
Sally’s only took cash because
‘Their system is down’. So now I can’t color my hair for a big event tonite.
I’m done with Sally’s- their staff is always weird and unhelpful- and it’s clear they pay the bare minimum for cc machine/ processing time takes forever.
My guess is they will close soon from not keeping up with the times.
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September 2024 by Chloie Acuna
Service was wonderful. I stopped by yesterday evening and this morning today, and Spade was amazing help. They gave me amazing feedback on what steps to take to achieve the color I wanted
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June 2024 by D H
Mari was so nice and extremely helpful! Thank you so much!
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June 2024 by Danyellie Lopez
Mari was so nice and extremely helpful! Thank you so much!
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May 2024 by olivia Summerhays
the two women working today helped me with just what i needed and they were so sweet. best experience i’ve had so far at sally’s ! i don’t know their names but one of them had short hair with some red it in and the other black hair. sooo sweet and helpful!!
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May 2024 by Metal Mama Michele
Great customer service
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August 2023 by Charlene
I love you guys! Always so helpful and friendly.
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May 2023 by deborah
Tan girl with damaged blonde hair and glasses who thought she ate had the ugliest attitude. She had no desire to help others and walked through the store in an apathetic manner. Lastly, at the checkout she had no respect or customer service skills toward an elderly, those who deserve more care.
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April 2023 by Toniann Cioce
girl working there needs an ego check. Don’t work at a place and not expect girls to come in with questions. You’re there to help and guide , not be rude to us for simply for not understanding a hair process!
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February 2023 by Tyler Christine
These employees either have no customer service training or no desire to implement it. Every time I have come here, they don't even acknowledge me or offer help. Today, I walked through the entire store at least 3 times, searching for a particular item, while trying to keep an eye on my toddler and the girls working couldn't be bothered to look up from their conversation. I realize I could have approached them and asked for help as I usually would when shopping here, but this was my last straw at this store and I will not be back. I would recommend driving a little further to another Sally's bc the experience has consistely been VERY poor. It's like they go out of their way to make customers feel unwelcome.