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March 2024 by Alexander Batishchev
There is no such thing as a good pizza at
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March 2024 by Alex Stallberg
They don't sell whole pizzas even though they advertise they do.
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March 2024 by MyNameJosh
Completely unacceptable service. We ordered a full size pizza which they tried to get us not to at first, when the server finally said ok to us getting a full size pizza he rolled his eyes, and when we received the pizza it was soggy, wet, and the toppings literally fell off as we were grabbing it so we had a plain pizza and had to scoop the toppings from the box. Horrible experience.
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December 2023 by Joe Qiao
Walked by, looked nice, they only serve Pepsi drinks, no Coca
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October 2023 by Antoinette Arredondo
Service was horrible. If I can give zero stars, I would. The manager on duty Thursday mid afternoon treated me with much discontent and rudeness. I will never go back to that establishment if that is the way their customers are treated.
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August 2023 by maddy[3
Mom got sick from pizza, and one of the guys yelled at my mom because she wasn't "loud enough" All of it seemed unsanitary and heated atmosphere as in like air quality (humid)
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July 2023 by Stefanie Davis
After ordering and paying for my food, I asked for a cup of water. I was told they do not give out cups of water. Never have I been denied water at a place where I purchased food. I have eaten at this location in the past and had no issue getting water with my meal, so I’m not sure why this time was different. But this will be the last time I eat here.
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July 2023 by Chris J
Horrible customer service. Definitely top 5 worst experiences. And, they wouldn’t sell me pizza that was cooking. I had to go back through the line and check to see if it was done until they’d sell me a pizza. They refused to give me or sell me a water cup. The manager refused. I walked next-door to Fatburger and was given two water cups without any issue. Idiotic corporate policies.. Will never give my business to Sbarro again. There’s nothing worse than a business that treats its customers as if they don’t matter.
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July 2023 by Matt Hernandez
You can't place an order to go. I asked to order 2 Stromboli. Management said we are not making any more for the day. Weird, even for to go orders.
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June 2023 by Ben Fisher
I used to ❤️ Sbarro, we come to the mall every Saturday, every time they are out of stromboli, even at 11am! Asked the server if they can get any from the back, he asked the manager, she looked around and said "just tell them we don't have any, I don't want to get them" worst service and lowered expectations.
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April 2023 by Paul B. Fernandez
Love the pizza from this place however became very disappointing on Sunday at 4:45. Only pepperoni jalapeño pizza and spinach pizza Mall doesn’t close till six stated that’s all they have. They weren’t making any more. Didn’t understand why when the mall was still open for another hour and 15 minutes
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March 2023 by Greg Evantash
Cant ever seem to open on time. Manager said we open at 11 and when you look at the clock on your phone and say well it is 11 she gets upset. McDonald's has better customer service. Guess your 3 man team needs to learn some time management skills. Then when you see the staff feed themselves before opening snd helping the customers that really show priorities.
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March 2023 by Aiden Mott
Was good till at the end, bought a pepperoni and sausage normal pizza then started digging in till then The pizza tasted like soap or hand sanitizer and so I stopped eating it and then took another bite thinking it was nothing but same thing, My mom took a bite, same thing happened to her so what’s going on Sbarro?
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March 2023 by Jose Bernal
This place is awesome. The food is huge and great. The employees were nice even the manager was nice. I recommend to come here
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March 2023 by ConCon Salas
I wanted a slice of mushroom pizza however it looked old, stale and dry, like they made it this morning. It doesn’t look fresh at all.