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November 2025 by Lynette Lamb
Shanna, the phlebotomist at Tempe on Baseline, was very gentle, thorough and had such a pleasant demeanor. As a past LabCorp Supervisor, I'd highly recommend her. Blood draws can be stressful and she had a smile and was finished before I knew it. Great job!
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November 2025 by Alex Ruiz
I made an appointment, went early and they saw me quickly. Nice staff, wis I could remember the name of the person who drew my blood but she was nice and respectful. Facility could be up to date maybe but still valid
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November 2025 by Townsend Wardlaw
Convenient location, easy check-in process, clean waiting room! What more can you ask for? And my phlebotomist, Ty, was delightful… thank you!
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October 2025 by Ashley Margetin
This place is a joke. They don't answer their phone. Voicemail is always full. Made an appointment online and showed up to where they were supposed to be, I was there. They were not. I would not recommend wasting your time even trying with this place.
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October 2025 by Elizabeth Mick 'student'
Ty was sweet and compassionate! We had to take our newborn in and she was caring right off the bat :)
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October 2025 by Edgar Valdez
Terrible billing customer service
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October 2025 by Katelyn
Went early in the morning, walked up to the kiosk and input my information and within 20 minutes I was taken back. The phlebotomist was wonderful and listened to my concerns about being nervous. He was very skilled, the blood draw barely hurt and he made sure to check in to make sure I was alright. Overall a great experience! Hoping to get my results back soon - I will definitely come back should the need arise!
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September 2025 by Janet Aleman
Gabby at the front desk and Shanna were nothing but the sweetest girls ever. Thanks to these lovely young ladies it made my experience very comforting.
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May 2025 by randy schiller
I walked in with no appointment last time there. I checked in dat down I was called up in less than 10 minutes they took my blood and I was done. Excellent service.
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May 2025 by Peter Kimball
Very slow line, no office workers, over crowded lobby, lots of coughing people
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April 2025 by elizabeth kibler
This location is very rude, I asked to check if they had my blood test. The girl tried to blame me and refused to see me all over because for them to see if they had my blood work?? Wow I will never goto this location again.
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April 2025 by Lundon Bywater
Let me start off by saying that I work in billing compliance, in the healthcare industry. I recieved a letter in the mail from a collection agency, on behalf of Sonora Quest labs. I had not received a bill from Sonora Quest initially. This left me to call Sonora Quest to clear up the issue. After waiting 2 hrs for a call back, the representative looked up my account and admitted that a bill was never generated and sent to me. She then told me that this bill was because I needed to pay a co-pay. I am double covered, so there is no co-pay. She then back-tracked and tried to blame my secondary insurance. That still would not explain why I was incorrectly sent to a debt collector, on their behalf. I asked what they do in this situation to ensure state compliance is met, since what they had done was illegal. She had no answer for me, which is ok. She was otherwise helpful and apologetic. Sonora quest management, what steps will you be taking to ensure that this does not happen to a less medical savvy patient???
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April 2025 by Kendra Jones Realtor
I did self ordered labs almost 20 days ago. No lab results are in yet. I have called 5 times to check the status and nobody answers the phone. I have left 5 voicemails and no call backs. The actual lab draw was great and quick but that doesn’t matter if I went in for nothing . I will now have to try to figure out how to get a refund when you can’t even talk to anybody on the phone.
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April 2025 by Fakhriyya M
We did newborn tests for our son. They lost his blood samples not once but twice and we had to redo the blood tests two more times. They called us at 4:30 pm and said it was late to redo the test at their locations and we have to go to the emergency.
Terrible service!!!!!! Both happened in 2000 E Southern Ave location.
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January 2025 by Kaitlyn Schmidt
Pleasantly surprised and impressed with this location. Booking online was easy and so was checking in at the kiosk in the lobby, which was clean & quiet (have your confirmation email handy). I was called back within minutes of sitting down. I had two appointments scheduled and was walking out at the start time of the second appointment. The tech was very personable, quick, and skilled – hardly anyone can hit my vein on the first poke! I can't express how much I appreciate feeling like my time is valued and respected, and also not being poked multiple times for a blood draw. Thanks again!
