Soul E Bikes, based in Mesa, Arizona, is renowned for its premium Fat Tire electric bikes. Established in 2011 by owner Jim Decker, the company was created to develop a performance cruiser electric bike with a strong, aggressive, and unique frame. The bikes are equipped with high-quality components, making them low-maintenance and enjoyable to ride. Customers frequently praise the well-built design and stylish appearance of Soul E Bikes, considering them some of the best-looking e-bikes on the market.
The business emphasizes excellent customer service, offering test rides to help customers select the right bike. Many customers have purchased multiple bikes and recommend Soul E Bikes highly, citing the helpful and friendly staff, especially Jim Decker, for their support and assistance. The bikes have significantly enhanced riders’ experiences, with many enjoying miles of comfortable riding, especially on beaches and outdoor adventures.
While most reviews highlight satisfaction with the bikes and service, one customer experienced battery degradation after two years, reducing range significantly. The company responded promptly, offering to replace the battery at cost, demonstrating their commitment to customer care. Overall, Soul E Bikes is known for its innovative, durable bikes and attentive customer service, making it a popular choice for electric bike enthusiasts.
I love the bike, now that I got some fat tires for it. The bike needed some tuning after coming out of the box but I suppose that could be expected. Anyhow it's a nice build and unique. Ran it on the beach a few times so far and it was a blast!
June 2026
Heading out for a rip on my Soul Pro Race Edition love this bike! It’s fast and reliable ,stop and see Jim and the guys at soul they will hook you up!
May 2026
Outstanding quality e-bikes. Best of all they are legal on the streets when so many others are not.