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March 2024 by Austin A.
!!SCAMMERS!! . They ran my credit and gave me 11 hard inquiries , the dealer didn't let me know at all that they were gonna run it that many times. When I confronted him he says they do it to everyone and that it won't hurt my credit which is a lie. Dealer would also roll his eyes and act arrogant when I asked simple questions . By far the worst people I have dealt with ! (DO NOT BUY ANYTHING FROM THESE SHADY DEALERS)
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March 2024 by Alexander Vidaure
If you are in the market for a new Ram this is the place to go. I worked with Chris Fredlake and he was AMAZING! The experience was one of the better purchase experiences I have had. I highly recommend Tempe Ram and Chris!
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February 2024 by Marc Goldberg
I am from Flagstaff. I have been looking at replacing my Ram 1500 and randomly stopped by today while down in Tempe for an unrelated reason. I worked with Collin. He is friendly, helpful, knowledgeable and straightforward. I did not buy today but will be working with Collin to find and buy my truck.
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February 2024 by Charles Minard
Service department leaves a lot to be desired. Called to phone ringing off the hook. Finally got the cashier in service dept. she said service advisor was on phone with another customer can I leave a message on voicemail or leave a note. I opted for note, assumed it would be quicker to receive a response.Well, it’s been 3 hours and haven’t heard from them. February 08, 2024 my experience has been poor.
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February 2024 by jim matz
Do not buy a Dodge 1500 truck. My 2022 has been back to service 13 times since October of 22, same problem with stereo center console entertainment system. Should have been in a few more times, but it was after hours. They have replaced stereo unit, updates, and etc..couple times over, and same problems...says loading data, screen blacks out, sometimes the controls won't work, everything they do nothing changes problem. Contacted Dodge and opened up a case number twice, and have been assigned 3 or 4 case managers, lemon law , starting back in September of last year. I have left more then a dozen messages, and been run in circles WHEN they get back to me. DO NOT buy a 1500 , and do research on others because I have heard it's a very common problem, and they are not doing anything about it.
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February 2024 by Allan Milloy
I shopped on line for weeks across the southwest looking for a new RAM 1500. I finally decided on Tempe Ram as the place to purchase my RAM. Primary reason was Chris Fredlake's honest approach to helping me buy my new Rebel GT 4X4. Chris and his Sales Manager, Mike, were knowledgeable, straightforward, and patient with me as I visited the showroom multiple times before I finally pulled the trigger.I give "Two thumbs up" on sales professionalism for these guys and would recommend them to anyone looking to buy a new Ram. Thanks!
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January 2024 by Randy Jensen
I have been in 8 Car stores. Spoken to Sales and Sales Managers. bla bla bla.Stories about my last month could go on and on.THEN I called on a 2023 Ranger extremely low miles at Tempe Dodge.Online person was a real person, and she had the appointment set up and truck ready, oven thought I was couple hours early.I met Matt Badorek, the sales associate.From that point the process was truly simple. Seriously......He was honest and transparent with the transaction. The information Matt produced was impeccable and straightforward. Unlike all the other stores, this one was professional, low stress and actually kinda enjoyable. This mostly due to SS the previous month that I experienced.If your looking for a car / truck store consider Tempe Dodge. (I bought a Ford). They dont discriminate.If you looking for a honest, knowledgeable, no pressure sales Guy go see Matt Badorek.Sincerely, Randy
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January 2024 by Richard F.
Disappointed in Tempe Ram service. I brought my 2003 Ram 1500 with 85,000 miles in for transmission service, brake fluid flush and coolant flush. Dropped off the truck on Thursday and picked it up on Friday. When I got home they incorrectly put the mileage on the invoice as 125,000 miles (off by 40,000 miles). I went back to get the mileage corrected on the invoice but they could not change it on a completed invoice. So now when I decide to sell the vehicle it will come up as a mileage discrepancy on carfax. NOT GOOd for resale. So if they cannot properly fill out the paperwork it makes me wonder about the overall quality of service. I brought it in right before New Years. Were they rushing to get it done before the holiday and maybe skimp on completing the work. It makes me wonder if maybe the brake flush or transmission service was really done.
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December 2023 by Steve Norder
Promises promises, then nothing. Disappointed.. typical numbers dealership. It's all about their profit not your well-being.
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December 2023 by Austin Powers
Trevor was amazing, thanks you to Emily as well in finance, my whole family will buy cars here
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November 2023 by Kilon M.
Tempe ram gets the job done however they never call me when my vehicles are completed with their service, and almost never pick up my phone calls, bill is unreachable 97% of the time, a notable thing to remember when taking you're vehicle here.
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November 2023 by Jorge Godinez
Showed up for a simple test drive, and I ended walking out of with a 2019 truck. Trever helped out a lot especially when he came down and delivered the truck himself.
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November 2023 by Shawn brien
My first wonderful car buying experience. From Ben the salesman's easy going and optimistic approach to Emily the finance manager who is just plain awesome. I’m walking away with the truck of my dreams!
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October 2023 by Paola Acosta
I went in for my regular maintenance & ac concern. My advisor, Eddie, was amazing. He was very knowledgeable, communication was great & gave great service. I had struggled before with other dealerships even had to pay when the warranty should’ve covered it but he worked with me & got it done in less than 2 days. Totally recommend this location.
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August 2023 by 2nd Amendment
I have done business with this dealership many times…more specifically with Andre Dudley(finance manager) and Trevor Patterson (professional) I literally look forward to buying a vehicle with these guys…I could not be happier with my experience once again. Bought two vehicles this time, one for me and one for my lovely wife. Thanks again Trevor and Andre!! If you need a vehicle, you have to give these guys a chance! They will go above and beyond to make you feel special and I don’t want to ever have to use anyone else to buy my vehicles. I couldn’t be more grateful….give them a shot!!
