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February 2024 by The Big Clew
So adorably cute!!!
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December 2023 by Naomi G.V
They had the worst selection during the pandemic and a mess everywhere even looked dirty but I am happy to see they have improved and have so much of their old styles back and is much kept up and cleaner. So happy they are well managed now
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October 2023 by Olivia Brown
I won't go back to this location, I went on 09/13/23 during the afternoon hours, the associates at this location need to be retrained on good customer service. The lady at the register ended up messing up my place bucks, while the other associates with heavy eye makeup just stared in a confrontational manner it made me uncomfortable, why are you staring at me when your not the one helping me. If you want to avoid a headache think twice about this place. I ended up getting overcharged had to come back a second time to deal with difficult staff. My mom had credit card from this place even that service is not great, you save money, but not worth getting the card if you don't like headaches. Credit card company froze my moms card and associate had to yell that my moms card was decline in front of all the customers, associate gave me vibes of I am not trying to be helpful, but I want to make your life miserable, not worth the headache for me.
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August 2023 by Jessica Albrecht
Great experience. I was really nervous about doing an exchange after reading their reviews. They were really helpful. Jazmin went above and beyond. She tried to find the size I needed on the floor then in the back. When they didn’t have it she ordered it online for me and had it shipped to my house! Will definitely continue to buy our school uniforms from here.
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August 2023 by Tina J.
This place not only didn't really have much of the uniform clothes but it was filthy. Do yourself a favor and drive to the Chandler location.
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May 2023 by Yadira Fuentes
Super bad experience. The manager Jalia was rude and not helpful at all. I asked for a price check and was told to see tag for it. Like really..... racist....
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May 2023 by Esthella Valles
Went to exchange and the manager JALIA was really rude and racist. I will never ever go back to this store.
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August 2021 by Ashley Balmer
I've worked retail before and this store is unbelievably A WRECK! It seriously looks like no one does anything in this store. It looks like the laundry piles in my laundry room! Totally unacceptable!! If the store looks the way it does can you imagine how they treat their customers! It was so hard to shop. I will NEVER go here again. Just wow!! I didn't buy anything! Line was along! No one on sales floor. What a joke!!
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July 2019 by CRAIG ROBLES
The young lady behind the counter had no customer service skills at all. Super rude. My wife mentioned the item was on the 25% discount box and she was rude did not bother to go check I had to show her the picture I posted. Then she discounts the product and gives it to us with 2 security lock tags to ring at the door. My wife gets it and then ask her aren't you going to take these off. She just took it of my wife hand and remove them with ours sorry or my bad just plane rude
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July 2019 by Angelica Ochoa
The girl was very nice and wanted to know if we were doing okay
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December 2018 by Ibi C.
I don't understand why I need to come here to pick up the online orders instead of picking them up at their Scottsdale location which is closer 30 minutes! No bueno I love Carters since my babies born, but the quality of clothes is not the same anymore, I think Target is a good option for us now, free shipping on Holidays or free shipping on orders over $35 or store pickup in 2 hours and cute kids clothes and shoes. No wonder why Carters is closing stores.
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November 2018 by Corey Parks
I will never shop at this store again, the store associates were so rude. As I was standing in line and they opened up another register and I’m line behind a lady, the associate called the next person in line like 2 times and the lady didn’t move so I proceeded to go because (evidently she didn’t want too because she didn’t move) so another associate got mad and told me that they are only pulling from one line and tried to make me go back in line and I even explained to her that the lady was called over there and didn’t come so I just went because I’m not fixing to sit there when there’s a register open. So I put the clothes back and left. Worst experience ever, the store was so messy, clothes and shoes were everywhere. I have shopped here for years and never had this experience. I will be talking to a manager. I wish I could choose no stars won’t they don’t deserve it.
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August 2018 by chelsea goodloe
I wish I could chose no stars. My daughter's grandmother brought her a bunch of summer clothes, early today we realized that the security tag was still on there. We didn't have the receipt because it's been over a month since the purchase. We went in the store and the manager was no assistance, they couldn't find the purchase on her grandmother's account. They didn't offer an exchange or removing the tag as a common courtesy. They will NEVER have business from us again. Messy store,bad employees, and no customer appreciation!
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August 2018 by Jessica Delgado
Store is always messy. I shop here alot and it is always dirty but great deals and the jeans are very high quality. This is the only place I buy kids jeans.
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July 2018 by Liz A
Very, very messy never have I seen the clothing folded or not all over the floor. Usually piled on tables. Register always. Slow. Watch for getting double charged.
