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January 2021 by Debbi O'Der
Had a rough start getting in due to having to reschedule a couple times and the day that I actually arrived turned out to be a really rough morning for me. Jeanette was very understanding and the massage was great. To be honest though, it was the empathy and the pep talk and some positive reinforcement that I needed more than anything today.
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January 2021 by Michelle Bohnet
Took two months to schedule a deep tissue massage, and then the masseuse literally no showed to my appointment. No last minute heads up about a cancellation, nothing. Called her number, then waited for about 25 minutes at 8:30 in the morning and she wasn't even there, nor did she answer. Don't waste your time or money like I did
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January 2021 by Ally Avalos
Very professional. I got a deep tissue massage and couldn't be more pleased at how relaxing and through my massuse was on the process (first-timer). Will definitely be coming back to this amazing person!
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August 2020 by Agnes K.
I brought a Groupon and didn't know what to expect. This was in an office building with lots of dr offices not mall.location with darkened windows. Jeanette was friendly and gave expectations along the way. Recommend. Back feels great.
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January 2020 by Leticia D.
I purchased the Groupon for the 1 hour deep tissue massage. Im not understanding how people are saying that they couldn't even schedule an appointment. I emailed her soon after I purchased, allowing enough time to be able to fit in her calendar. She responded to my email within the same day and provided me her available slots. Once I went in for my appointment, I was greeted and felt welcome right away. I haven't had a massage in a couple years and never had a deep tissue massage. Jeanette was so sweet and explained how the appointment would go up front making me feel more at ease. She is super knowledgeable. She explained what she felt as she was working on the different parts of my body. At the end, she provided tips for me to do at home to work on the areas she felt needed the most attention. My body feels so relaxed at the moment. She did warn I'll feel sore for the next couple days. I would highly recommend Jeanette. I plan on going back for sure. It is a 1 woman show and she knows her stuff. Don't expect to be able to schedule an appointment within a day or even week. But trust, visiting her, you won't regret it!
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January 2020 by Malcolm H.
The absolute worst customer service I have evvvver experienced. I called back to reschedule an appointment and the lady gets on the phone screaming saying there is nothing she could do and was yelling. I still have 25 days until my Groupon expires and she's saying I now need to speak to Groupon for a refund. I was speaking very calmly and asking why she was yelling. I calmly asked a simple question and then boom she starts yelling. I wish I could give ZERO stars. Horrible customer treatment. I hope no one steps foot into any location. Worst Iv ever been treated.
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November 2019 by Youngdr3tgp S.
Worst deal on Groupon ever!!!!!. They have terrible hours. Not open on the weekends. Never answer the phone. And schedules you out 2 months at times where most ppl work. Like 10am on a Wednesday. They close at 2pm M-F. Terrible experience.
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October 2019 by Casey H.
I can understand why it takes forever to get an appointment with Jeanette! I had an awesome experience with Jeanette. I was very impressed with her knowledge. The deep tissue massage was one of the best I've had! Standing at only 5'2", she has the strength of a 7' Viking! Phew... We had a good chat while she was cranking into me. I would definitely come back to see her!
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August 2019 by B E
No call returns or no email returns. Don’t buy from Groupon. It’s just waste of time trying to schedule. Read negative reviews in Groupon. Positive reviews seems to be faked.
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March 2019 by Sandi A.
Had to book out for months, then was cancelled at last minute. Was a groupon, but either way, attention to customers needs was not shown to me.
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January 2019 by Kelly S.
This massage therapist knows her stuff! She is well-trained, knows all about the tension, stress, and how to alleviate pain. While receiving my deep tissue massage (which is a very deep, pressure point get in there real good kinda massage, not a "relaxation" one) she provided info specific to me and my body- my muscles, joints, and how things should connect throughout the body. I also purchased a groupon, scheduling was easy and she was very responsive. I imagine she gets booked quickly and booked out many weeks at a time because she is good at her job- I don't think it's fair that someone gives her a negative review for that. Highly recommend!
