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March 2024 by Art Hanson
The best customer service ever.And they are honest too.
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March 2024 by Brian Kerwin
These guys really take care of you. Great communication, great service, nice people, and fair prices. Maybe the most organized auto repair business I’ve been to.
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March 2024 by Mike Donovan
These guys are amazing. From the daily updates on the diagnostic from Joey till the final repair, the process was easy. If you want your car fixed right the first time, bring it to Tri City Transmission.
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March 2024 by Mikel Ashcroft
This company is great! We worked with Joe and he was great at communicating timelines and all the work they needed to do on our van. They had to have our car for a few weeks but offered us a loaner vehicle in the mean time which really helped us out. They were very thorough and our car feels brand new! We will definitely go to them with any vehicle issue in the future!
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February 2024 by Trinity Larkin
I took my car in thinking it was the transmission going bad. Turned out it was a much easier fix, and they were able to make the repair since they also do general mechanical work as well. I am very happy to have taken my car there because I received honest diagnostics, OEM parts, triple quality control review on their own work, and even got my car back sooner than promised! Beyond exceptional work!! They were very polite and explained everything in detail!!
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February 2024 by Ashley LaBier
Joey@Tri-City was exceptionally helpful and reassuring when needing my Jeep repairs during a recent interaction. He listened to my concerns and reduced stress by explaining the repair process in depth. I felt safe in my decision-making to move forward. It's important to find a place you can trust & I'm grateful Tri City Transmission can be added to my go-to list (if needed) in the future!
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February 2024 by Michael Ryan
Recently had Tri City Transmission remove and re-seal the four wheel drive transfer case on my Escalade. Like my past experience with Tri City Transmission, this visit was good and successful. The shop fixed my truck under the quoted price and returned it to me fixed correctly. I spoke directly with the owner more than once which gave me confidence in their service. I have recommended Tri City Transmission to friends and associates in the past and will continue to do so. This business will continue to get a five star rating from me. Great work Tri City Transmission !
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February 2024 by Scott Anderson
Dave and his team at Tri-City Transmission are top notch! They know how to repair transmissions and not just swap them out with a poor quality rebuilt unit. They diagnosed and repaired my transmission quickly and for much less cost than quotes I'd gotten from other shops. My transmission shifts perfectly and now it's fun to drive! Dave is honest and cares about his customers, which is very refreshing. Thanks for the great work!
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February 2024 by Tyler Kellum
The guys at tri- city transmission were awesome. Took my 03 avalanche in for trans work thinking it needed a rebuild from leaking fluid. They found the leaks were from other parts on the trans and not needing a rebuild. They also did an all around inspection on it and found other issues that needed addressed. The communication was top notch, they didnt try to sell me something i didnt need, and they worked with me to stay on budget. Will definitely take my truck back to them
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February 2024 by 918 Scott
I took my truck in due to some unexplained noises and symptoms when accelerating and reversing.The staff was extremely professional and friendly. Shop was clean and organized, employees were smiling and didn't look like they worked at jiffy lube. Being that this is my work truck and it is needed daily, the first thing was they set the expectations that this is not something that was going to be done with instant results. I like that, some shops rush through things and rather than finding the exact problem they just start throwing a parts cannon at it.They diagnosed it for day and a half and told me it wasn't even the transmission like I was thinking but rather something different. I was expecting to spend a few thousand dollars. The vehicle has almost 200k on it so I know the transmission will eventually need major servicing in the near future. I'll definitely be back because I know they're not in the business of making fast inaccurate judgments and collecting loads of money for it.
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February 2024 by Donna Shiffley
UPDATE -Picked up the truck after they gave it a thorough look. It turned out that it's not the transmission but something else. I like the fact that even though it wasn't a transmission problem they were honest and didn't try to sell us a transmission.01/15/24 - Dropped off our pickup and the front office and restroom was very clean. I feel if a shop and the premises aren't clean then perhaps they won't pay attention to details regarding my vehicle. But that's just me.The guy at the front desk was very nice and professional, my husband and an employee went for a drive and discussed the problem. The truck spent the night at the shop and we should be hearing from them by tomorrow afternoon.
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October 2023 by David Betzold
I drive 40 minutes for these guys to service my vehicles transmissions and have been for years. They are experts in their field and the owner Dave is even right there at the front line of the operation leading his great team... If you think you are getting a deal for a $199 transmission service at the other places, take a few minutes to call these guys to have them educate you on how their service compares to the other shops.Thanks guys! Keep up the great work!!!
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October 2023 by Robert Bobbett
Tri - City Transmission probably saved my marriage. My wife's car started to have issues while shifting through gears. Our local garage looked at and said we needed a new transmission.Next we took it to a national transmission franchise.They said the transmission had to be replaced. They claim to have put in two transmissions ( first one was defective ). After about one month we picked up the vehicle and driving issues were worse than ever. They suggested we take it to the manufacturer.We did, and the manufacturer said replace the transmission - that we had just replaced! Now we are out over $5,000 and a car that my wife could not drive..A good friend recommended Tri-City Transmission. We made an appointment and brought the car in. The owner did a comprehensive interview with us about the car, its history and who had serviced it.They kept the car overnight and after a deep dive on diagnostics they successfully analyzed the problem. They also provided documentation, photos and video of their findings. Extremely impressive.It turns out the car had a loose wire connection that was not tightened when we had a valve gasket job done by the manufacturer a few months ago - before the transmission issue started.The transmission was not the issue at all. Two repair shops and the manufacturer misdiagnosed the problem, and one of them did an unnecessary transmission replacement.Until Tri-City got involved we had almost run out of options. They resolved our car issues and saved us from a costly car replacement. They are consummate professionals and they do not react to symptoms - they work to find the root cause, and then fixed it.My wife loves her 2002 pristine SUV, with only 81K miles on it. Dave and his team at Tri - City Transmission made her a very happy camper!
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September 2023 by Patty Sanchez
Dave and his team were awesome. Great, prompt service. Phenomenal communication. I was kept up to date regularly on when I would be hearing from them and when my car would be done via phone and text. The amazing thing is that they were true to their word. Dave took the time to talk with me and answered all my questions. Everything was explained in detail. I appreciate that what I was quoted was actually dead on, no surprises. Exactly what I want when dealing with major car issues. I was impressed with how thorough they were and how many people are involved in inspecting the work done.You guys get two thumbs up along with the 5 stars.??
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September 2023 by Tristan Wheeler
Tri-City Transmission & Auto Repair has been the best place with customer service and resolving my thought of issue!Brought my car in thinking I needed a new transmissions turns out I DONT and it was error on another company when changing the oil in my car!Thank you Dave for everything! Will definitely be coming back in the future!
