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January 2024 by Jose Rosas
If I can give this place no stars I would as This was my first time using U-Haul and I’m in consideration of never using them again I had a horrible experience here especially at this location I was supposed to pick up my rental at 7 am through Mobile pick up and some error happened and I had to wait until 9 am when the store open to see a rep. Then to top it off once they open the lady that helped me Amber M to be exact was extremely rude I told her about my situation how I had to pick up my truck at 7 am and it was already close to 9 and I still haven’t left the property she quote on quote said “I can’t help you with that right now you’ll have to wait till we open I have other things to do” then she was not only rude to me but also some other customers that were having issues as well I lost 3 hours of my rental time because of poor customer service I had to rush to to do my things in order to return truck on time once truck was turned in she looks at me and says with an attitude are you picking up or dropping off she went on to say it’s not her fault she’s new to the location it’s her first day there I am extremely disappointed at this first experience I hope U-Haul looks into who they hire as my experience her with you guys was horrible I hope I get some sort of feedback or reach out to me as this was unacceptable
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August 2023 by Tabitha Sidel
I had my storage space for 18 months . No issues and nothing was ruin from heat or bugs.
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July 2023 by Daniel Tena
Great facility always clean and taken care of. I feel my things are safe and secure here and nothing to worry about.
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July 2022 by Cynthia Salazar
THIS IS HOW THEY MOVED MY STORAGE AFTER ILLEGALLY KICKING ME OUT!! They broke over $800 worth of my equipment. I currently CAN NOT WORK BECAUSE IF THAT-MISHAP . PLUS THEY STOLE MY 2 bags of RYOBI 20v drill and CHARGERS. THEY NEED TO BE OUT OF BUSINESS. THESE KIDS TALK TO YOU WITH TOTAL DISRESPECT. ITS HORRIBLE
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July 2022 by Jack Fiddes
Terrible customer service, totally unprofessional, your equipment will not be ready on time and they will not notify you until you’re there to pick it up
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January 2022 by ABC
Facilities are run down.Employees are lazy & rude.
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January 2022 by Kristi B.
Bate and switch pricing, and they add additional charges to your card without consent! Was quoted $19.95 rental plus $. 29 cents per mile for 100 miles online. When I got there sat 01/08/22, they charged me $79.00 rental and $. 29 per mile for a total of $101.79. When I realized the difference and went to turn truck in, manager insisted (on a phone call on speaker from employee) I must have "misread" my price quote and I was also told I can't, or shouldn't, believe anything on the website because it always messes up, and the only was to get "accurate" pricing was to visit the store. Two days later, there is now a charge for uhaul on my card for $140.79! They charged me an additional $40! And it wasn't for over mileage, I was 9 miles under my estimate and I had exact amount of gas required in tank, and when I turned in the truck I was told they OWED me a seven dollar refund from the $101. Be careful and double check your charges if using this location! Thankfully I still had receipt showing the correct amount so I could dispute it with Bank of America. Complete fraud.
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May 2021 by Carson Zhou
Never ever rent a truck from this uhaul location their employees was beyond unprofessional and rude and even swearing here
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May 2021 by Francis Washington
Moving Help on Simply Movers definitely recommend this storage for all the obvious
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April 2021 by Robert Moser
Place is great but don't be late because you will have to pay twice the amount .
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January 2021 by Bill Martin
The guy in the office is awesome. Ill put his name in post when i remember it. Im really bad with names.I forgot my gate code and called the location who handles this property and he reset my code over the phone and spent at least 35 to 40 minutes doing it because computer wasn't taking the new code.. Finally with a little help he got it.. And by far best help since i started renting from uhaul..So im very happy and will let people i know the awesome customer service..I hope you can read this and let me know
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December 2020 by Thomas Hodges
Fast service friendly staff always helpful always busy
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September 2020 by LaToya Moore
Very rude
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September 2020 by BiG 'P'
No complaints, clean facility!
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June 2020 by Jim Stockwell
Still no resolution to the 50 plus storage units that were broken into. I wouldn’t store my garbage at this facility. It isn’t worth the drive.
