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February 2024 by Kelly McInerney
THIS BUSINESS IS NOT LOCATED WHERE GOOGLE SHOWS IT!PLEASE, U-Haul. correct this entry ASAP. The manager where this place is located is AWESOME and I had a first-rate experience, but I wasted time and gas trying to locate the place the night before. Good thing I didn't wait until crunch time when I really needed to get the truck.
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February 2024 by Robb Baker
Service was great, truck was clean
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February 2024 by Chandypants0313 Detroit
Forgot to post my nightmare experience with these lowlife degenerates back in NovemberWARNING. BEWARE. DON'T USE THEM. SCAMMER.They gave us the runaround for two days purposely not telling us anything about my truck they took, or they wouldn't answer the phone when I was calling. They stole my stuff.THIEVES.BEWARE.
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February 2024 by Trevor B
Horrible customer service and very unmotivated people that work here.
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December 2023 by 听说德无岸渡暗DOAN
the process is smooth, just like you bring your kid to a hospital for vaccinations ,everyone know the kid ll cay and everyone wait for the cay, but doctor say done! you even not see the injector?
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October 2023 by Sean Nelson
Nice little center tucked down the road. Great trucks at great prices!
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July 2023 by K Terry
Whole experience was bad. The online estimate was less than half the total cost. The truck had a death wobble, and a 26’ truck with a death wobble is a danger to drive. I tried to drop it off after hours but the app didnt work. I had to call customer service twice at 11pm to make sure I wouldnt be charged even more money for just dropping the key. I asked for someone to call me back so I could describe what was wrong with the truck, no one ever called me back. I’m not using U Haul again. Terrible start to finish.
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June 2023 by Pat Manly
Staff was real helpful. They didn't have the equipment that I needed, but the U-Haul associate quickly looked up where the equipment that I needed was at and directed me to a nearby location fast.
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April 2023 by Jeremiah Noles
Told me I could not leave my vehicle while renting their truck, pretty sad when you see the amount of room available for parking. Was legit told it will be towed by UHAUL. Beware
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April 2023 by James Vector
I called into the center and spoke with Sean, the manager, who was super friendly and walked me through my rental. When I came into the center, I was also helped by Sean, who was quick and efficient and got me in and out in a short timeframe. I was on my way in a 15’ truck, and felt like I was given all the information I needed to feel safe and comfortable. I’d give 10 stars if I could.
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March 2023 by Thomas V.
Staff were very friendly on phone and super quick and friendly during our pick up of the truck at the store. I highly recommend! Thank you I'll be back!
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February 2023 by Cristina Coronel
Super friendly, professional, and helpful here. We have moved a few times throughout the years here in the Valley and this is where we always rent our Uhauls. I've never had a bad experience. Recently we were helped by Javon and he was great!!
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February 2023 by Glenn Christenson
This was the third different time I have tried to get my propane tanks filled there and again they always have an excuse why they can’t do it. Stay away from this location. The other u haul 2 miles south on Chandler Boulevard has always done it for me
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February 2023 by Freddrick Cody
Toke almost 45mins just to check out. I was the only customer. Cody toke picture of me and made it seem like I was I trust worthy.
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January 2023 by Nathan
Pretty much like the other reviews. Complete clown show. Two guys "working" in the store who don't know anything. Upon m arrival, they printed out a contract for me to sign. Any questions I had required them to run out back and ask the one guy who knew anything to come up front and answer my questions. He was obviously very busy and over-worked because he had no time to calmly, professionally answer my questions. Instead he was very impatient and unprofessional.What's the point of having two grown men working in the store if they can't answer any questions? A simple buzzer on the desk to call the guy out back could easily replace those two.They were however good at mixing it up when I demanded a refunded. Right away one of them jumped in with the mouth.Could not recommend more highly to avoid this place like the plague.
