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November 2023 by Shachi Shah
I came here three times to get m Galaxy Watch 5 repaired and couldn't find my warranty. They even charged me $50 for a diagnoistic fee. And this was the third issue I've come across that this repair store couldn't fix. I won't be coming again.
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November 2023 by Troy Zhang
Trevor was really helpful and I’m glad I was able to get my phone fixed! Really recommend their service
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November 2023 by Mohamed Abubakr
Great service and very considerate. I broke my newly replaced screen and they gave me a new one for free!
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November 2023 by Laura LP
Having our Xbox repaired was easy and quick. The repair tech explained everything clearly and gave us an accurate estimate and timeline for the repair. We will definitely come here for any repairs in the future. Thank you!
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October 2023 by Tiffany King-Clark Ph.D
Tech was informative, answered all my questions and had the phone fixed when I returned! The process for making a claim and scheduling an appointment was also really easy and eased my nerves! Thank you for simplifying the process.
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October 2023 by Angel Olmos
It was okay. On Saturday, I dropped off a Nintendo switch lite for joystick repair. I was quoted "100 + tax and three days." Originally I was quoted Tuesday and then that changed to Monday. I put down a $40 deposit.I received no call Monday and just went in on Tuesday sans call. The Joystick was repaired (even the right color). However, there's lines across the lcd screen now. I asked what happened during repair for that to be a new problem. The desk person had no idea and offered either a discount or to keep it longer for repair. My child didn't trust them to open it up a second time. The desk person said "178 + tax and cut you a break and discount it." I said "I hope so the screen is lined now and I was originally quoted 100 anyway." After he found out my original quote he wouldn't discount the flawed screen anymore. I paid $123 for something no one else in the city would fix and Nintendo is not good at this part.Wednesday, I get a phone call saying I should come pick up my switch. I asked him to repeat himself. He said he was holding my Nintendo switch lite. The same Nintendo Switch Lite I was watching my child play with. Bunch of jokers in there but the joystick is replaced.
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October 2023 by Manuel Avechuco
Trevor was able to fix my damaged iPhone 14 Pro Max screen in no time at all! I was in a bit of a time crunch this morning but he was able to repair the screen and calibrate it in under an hour and a half! The phone looks brand new! Def come to this location to fix your devices! Thank you again Trevor!
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September 2023 by Corina Imbeault
Trevor was incredibly helpful, patient and probably the best customer service I have had in a long time. He is a valued asset to your company. Sincerely corina
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September 2023 by Dominick Jensen
Ive been to this location multiple times and every time has been fast, zero hassle, amazing customer service and great prices.Highly recommend for your electric repairs.Arvin helped me out he was excellent and super professional.
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September 2023 by Ron Prasanna
Jeremiah two amazing care of her phones and got everything ready in a matter of minutes. Phones look any work like brand-new
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September 2023 by Jeffrey Penrod
These guys jumped right on it and fixed my phone in less than 10 minutes. I recommend them for any repair issue!
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September 2023 by James DeMott
Wow, these guys are superhuman!!! Can't recommend the uBreakiFix location in Tempe highly enough. My glass on my son's cellphone ended up getting cracked. We had a protection plan for it; filed the claim, paid the deductible and Jeremiah at uBreakiFix took it from there. My son brought it in on a Sunday afternoon and Jeremiah got it fixed in record time. We're very grateful! Thank you very much! James
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August 2023 by Christine Coughlin
I filed a claim and was directed to drop off at this location and for two days in a row they have been closed. There was a hand written note on the door saying "...staff emergency. Will open (next day)..." Next day came, still closed. I tried calling and no answer. I tried calling the main Asurion number, also no answer. I will have to go to the Chandler location and see what they can do, but usually they don't allow drop off's at locations not set on the claim. I understand things happen but please leave resources for other stores or staff to assist. (downtown Tempe is a pain to navigate, especially two days in a row with paid parking everywhere!)
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August 2023 by Elijah Frank
It was easy to get my phone repaired at uBteakiFix. I filed my claim with Asirion, went to the store, went for a quick lunch, returned and picked up my phone completely fixed. It was very easy and the person who helped me and who fixed my phone was wonderful.
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August 2023 by Chis james (FanofCanes)
Again another great experience at uBreakFix.Trever was very helping giving me all the information I needed to make my decision to let them fix my iPhone. This is the only place I go when in need of help
