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February 2024 by Mark Diaz
Very easy to find , friendly staff , was in and out within a few minutes
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February 2024 by CJ
Have not had any problems here. Yes, staffed by students for the most part but I have not ran into the problems other reviews stated. Also true it is inside an ASU building, not full service, and not a good option for anyone who is not already parked nearby or works/lives in the area.
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January 2024 by Brook Durán
I've never had any problems here. Sometimes the line is long, but it just gets busy, and things take a while. No one's fault.Pretty much every single time that I get my text that my package arrived (super convenient btw) I just go after class and pick it up, and it takes like 2 seconds.One time I came at like 5pm or something right when they were closing the gate, and I asked if they could please let me get my package because it was important, and they were totally chill and let me get it real quick.They're efficient, and kind.Keep doing well ?
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June 2023 by Andrew Gabriel
The kid who answers the phone here is immature, I couldn't trust these people handling my mail. Make sense, but they need to hire grown ups to handle important matters.
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October 2022 by manjula kumar
no tracking info or updates... very frustration
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April 2022 by Sundar Sreenivasan
Here's a review to tip the universe's scale of justice :PHaving moved from Texas, I had a very unusual request in the form of dropping off Spectrum equipment to be returned.And I wasn't given any information by Spectrum in terms of instructions beyond the fact that I can drop the equipment off at any UPS store.Given the lack of details and information, I fully expected to have trouble getting things sorted out at the store.But, lo and behold, I was lucky that Katherine was an absolute champ at looking into the UPS system, adapting on the fly and reaching out to her manager to ensure that there wouldn't be any trouble with the return.Thanks to Katherine, I came away from the store with the entire process swiftly and efficiently dealt with and also with a thoroughly positive experience.Thanks Katherine!
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April 2022 by Mixen R.
Took 10 minutes to help the person in front of me ship their package, there weren't any issues just really really slow for some reason.
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November 2021 by mr bahadurjol
Good service and responsible staff
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September 2021 by Bryce A.
Fine for what it's used for but there is always a ridiculous line which would be fine if it weren't for the lack of mask enforcement. No employees and very few customers wearing masks despite a university mandate and rapid increase of cases across the state and country. Edit: The employees who operate the front desk are not wearing masks. If they were worried about heat, they could take them off when they go outside. COVID doesn't just stop spreading because it's hot outside.
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August 2021 by Abdullah Baig
This one's fifty times better then one in hassayampa. No long lines!
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August 2021 by Courtney W.
I needed to mail a birthday card for my dad and popped into this store. The staff was great!
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July 2021 by Madison F.
I love the UPS Store on campus! The staff is amazing and always works so hard to accommodate my needs. I have been getting mail with them for 5 years and I wouldn't change a thing. I have never had a letter or package lost and I've always gotten everything in a timely manner. Be mindful that this store services the entirety of ASU's south side of Tempe campus so there are sometimes long lines at the beginning of the semester when students have textbooks and items being shipped for their dorms and are picking up keys. Overall they are great and do their best.
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July 2021 by Ger Sin
They don't print. They can't print anything. The online order files won't open on their computer. Computer doesn't connect to printer so no email nor USB printing. They won't tell you beforehand after they received your order. They gotta tell it to your face when you are at their store, expecting to pick things up. I wonder what else can go wrong.
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June 2021 by John R.
This location is hard to find because it's obviously for students but I called and they gave me great directions and prime parking! My package options were a good value and I decided to have additional packaging added because the associate suggested it would help keep my items safe. I appreciate their recommendation and will use this location in the future. There was no waiting.
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May 2021 by Eric W.
I came to visit Tempe. I got some stuff done to my car and I needed the parts shipped back home. I live in California. I called the first UPS that came up and thank God it was this one. Jenny was so helpful throughout. She treated me first class. She handled everything for me the pick up to the pricing. Great experience.
