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August 2023 by Cameron Smith
No helpful sales staff, but found my size and selection quickly and was able to get out quickly as well
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July 2023 by Rahim Qureshi
One of my favorite stores in Arizona Mills, I was greeted by Itzel who went above and beyond. she was extremely helpful, patient and had great opinions on styling too. The best retail experience I've ever had!
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June 2023 by Digi
The staff here was Amazing!!! They were so nice, informative and attentive! They made me want to buy Everything!!! Will be coming back!
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April 2023 by Lisa Kent
I was really happy with this store. Large selection and I got these buy one get one 50% off... $12.50 for this pair ? 3.18.23
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April 2023 by sam DRAGON-PHILLIPS
Great customer service had a great deal that day got two pairs of shoes for like 60 bucks got an amazing hat for the price of like $4 which cost normally like 20 because the deal that they had going on that day and it was the last day of the deal was super happy about it
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April 2023 by Shauntal Byrne
Great selection and service. Good sales too.
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March 2023 by Jason Schueler
Great service with some amazing deals...Ty
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January 2023 by Matthew Hughes
Customer service isn’t bag, minus one star for the condition of the show boxes…. Most are torn up.
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December 2022 by Perla Macias
I went with my daughter the other day to be able to find her two pairs of vans, she like the easy child SHE IS NOT could't find another shoe that was on sale since that was the special get the second one for 50% off. Val. M was the person who helped us and went above and beyond to help us find another pair for my daughter until we actually just ran into the one she wanted in her size. The place was not busy and she decided to provide great customer service and help us find a 2nd shoe. GO VAL!!!! and thanks again.
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November 2022 by Laura Velasco
Best Vans store I’ve ever been to! By far. I went in looking for nothing in particular, but had been looking for some good hiking boots to wear in AK. Klaire (I think that’s how you spell it ?) was so nice and when I asked her if they had any she went to the back, came back hugging the box and asked how serious of hiking I was doing before she told me the price. Her coworkers were telling her to not upsell me but she knew I needed tough ones ? the manager Thomas(I think?!) came out and told me he’d give them to me for 50% off. Talk about above and beyond. I’ll be back and will be sending everyone and their mother here ❤️
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September 2022 by Jane Coker
There were really good marked down shoes and my grand daughter found her shoes after visiting several other stores. Great service.
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September 2022 by Joanna
Love this store!! Always cool people and so helpful
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August 2022 by Heather M.
I'm really just here to write this review about the amazing customer service. Huge shout out to Julio, Julia, and Chris. My husband and I were looking for new shoes all over the mall. We went into at least 6 stores. Out of the 6, 2 of them greeted us. The rest didn't even acknowledge that we were there. I had commented to my husband how bad the customer service was at Arizona mills mall. Like no one wanted to be there. UNTIL we walked into the vans store. We were instantly greeted by Julia, as we split up and shopped around Julia checked in with my husband and told him about their sales. Julio asked me how I was doing and if I found anything, just making friendly conversation even. I didn't find my size, so he went above and beyond and looked in the back. I would have given up and just walked out of there without purchasing anything. Chris rang us up and was also super helpful and friendly. Vans also offers a military discount and this store had a ton of clearance and a great sale on top of the clearance.
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July 2022 by Ivy P.
Drew was extremely helpful yesterday with my purchase and I will likely purchase from this location again and again! Thanks Drew! :)
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June 2022 by Macie Blaylock
Wow! I am amazed with how friendly and approachable this store was! I had an exchange today, and Julia was amazing (and we had a lovely chat about her beautiful style!!). The manager that processed our exchange was wonderful and kind. I am so impressed with Julia though! Her kindness totally made my day and she really made an effort to connect with me as a customer I love this Vans store and encourage all to go! ⭐⭐⭐⭐⭐
