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January 2024 by Sasha Molina
My favorite ?
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November 2023 by Nicole Montoya
This place was super friendly! Even though it was my first time there, I didn't get treated any differently, and they even sized me! Lol. The customer service there is beautiful. Also on the plus side, it smells good in there, not like bath and body works where there are to many different smells around you, I feel like at VS they kind of all blend smoothly into each other and make the store have that certain smell that you only smell when you go to Victoria's Secret.
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November 2023 by Renee S
Hands down this is the best location in AZ for getting items by Pink, and the VS selection is the best in the valley as well. I 100% will be going to this store in the future. I don't even care that I have a closer VS, that one pales in comparison to how great this one is.Susan helped me with my return, and, let me just say, Susan is 100% a wonderful person and I can't tell you how lucky VS is to have her as an employee. She was kind, and recommended that I take a look around at some of the cute clothes, and I did, and the clothes I got were totes adorbs.Thanks Susan!!
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November 2023 by Shaunte Allen Chissell
I feel really offended in violated coming in on my birthday to spend some birthday cash on myself when an employee walks up while I'm in the middle of a conversation with my mother and takes my back and gives me an empty bag not knowing that I was still deciding on what I wanted to purchase not knowing I was planning on spending a pretty good amount of money in this store I will never come to this location as long as I live you guys need to train your employees on how to approach paying customers not everyone is there to steal but this was the worst experience on my birthday dealing with pink I have never felt so in embarrassed and validated at the same time please do better today you guys just lost three good paying customers
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October 2023 by Shanieka Thompson
I love Victoria Secrets!... They ALSO have a sale of some sort, and the customer service is AMAZING!!.. Shout out to Sue!....
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September 2023 by Hina Javaid Serrone
Mostly all of the bras were not cared for nor stored properly. Their bras were not even accomidated well in their own drawers. They were grotesquely arranged on top of each other in the drawers bending some of the wires in the drawers. They could not even close properly. If we are paying 60 plus dollars per bra at least this multimillion dollar company could do is get decent drawers to prperly store these over-priced bras.
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July 2023 by Ruth Carmona
It was a nice environment, great customer service, and extremely helpful.
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June 2023 by Savannah Gomez
I went in today and I had such an amazing experience. Priscilla ( I'm sorry if that wasn't your name) was such a good help she measured me, gave me two bras to try on and made sure it was good on the sides and back. She was just amazing with everything. Not only her but every employee made sure I was doing okay and helped me look for certain bras. This is the only Victoria secret I've been to where the employees actually care to help!!!!
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June 2023 by Tiffany Owen
Staff was super helpful in finding my new size and trying different bra styles
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May 2023 by A Capella Native Style 2020
Yay!! I finally found Victoria's Secret!! I love the body sprays and everything else there is!!
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February 2023 by Holly Hill
This location is horrible. Rude and disrespectful workers. Looked at me like I couldn't afford things in there.
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February 2023 by Luana Tapernoux
Had a gift to exchange but didn't have a receipt. Employee said I can't help you! Always get a gift receipt! Also had to wait awhile in line & only 1 cashier working.
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January 2023 by Abel Betancourt
Purchased 3 gift cards, 2 of the 3 had zero balances. After speaking with same cashier who sold me gift cards, she asked manager to intervene. Manager said there's nothing she can do call, customer service. Customer service said they should have resolved the issue right there since cards were purchased at the store. Frustration at the highest.
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January 2023 by Jenni G
Manager Marie and Sammi were amazing at helping me! They went above and beyond to make sure my return was correct
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December 2022 by Janice Richardson
Horrible Horrible Horrible customer service. This stoe lost a $250 sale over the Pink Christmas Holiday Bag. I was visiting from out of town and was mistreated so badly.