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April 2024 by D D (DEE)
THIS IS A TERRIBLE WHATABURGER ..!!!RUDE STAFF & MANAGEMENT;Go to Chuckbox , In & Out , Smashburger etc anywhere but here !!Charging $14 for (1) Whataburger Meal that is NOT fresh is wrong ! …Buns are hard & smallOnion rings are full of grease….Fries are coldThe only “positive” reviews are “paid Guides” ..(even paid guides give this Whataburger a bad review).There used to be a Mexican Manager 1-2yrs ago..he was so nice.Now there’s older White women that are so rude to Patrons .Also the (2) Older Women (age 70ish)that work at night are extremely RUDE..!The paying public won’t put up with Whataburger bullies & low quality foodMy friend ordered a burger “plain”.The mean workers do NOT listen .The burger came loaded with everything .The Female Night Manager, age 70ish “grabbed” the burger from our hands and said she would “remake” the burger .We watched her hand it to the cook who just scraped all the vegetables off and then rewrapped the same burger…NASTY !( my opinion. : if it’s “Whataburger’s fault” for making the burger WRONG then the Employee should “apologize” NOT force the patron to hand over their burger …they should just remake the burger and give the patron a hot burger, replace hot fries/onion rings with their apologies for the mistake.. ) So simple to do the right thing but this location does NOT have a clue!When was the last time the Health Department inspected this poorly Managed Restaurant ??Management must think ASU College Students/Tempe locals are stupid.OWNER : my guess is that you lost lots of business over the past (2) years because you hire a bullying Staff , rather than Professional & polite StaffTempe peeps take your $$$ & go to a much better place like Chuckbox or Smashburger !!
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March 2024 by Domingo Cedillo
Girl at the window was really rude. Acted like she didn’t want to be there. Asked for a bunch of ketchup and she said she will give us what she can and ended up not giving us anything. If you don’t want to work, don’t.
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March 2024 by Ptwpage
We were told we weren’t allowed to order more than one item because it was “too late” and when my girlfriend went to speak she was very rudely interrupted and told “we said no”.So we weren’t all able to eat and when I was asked for the servers name we were told by a lady with two mouth piercings laughed at us and said that it is whataburger policy to not give us names of the workers.Absolutely terrible service completely letting down what whataburger customer service is supposed to be.We did not end up getting any food as half the car wasn’t allowed to order.
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March 2024 by Abigayle Paliotti
Slowest drive thru ever. Even when you are the only person in line it take them FOREVER. Workers are always pretty nice and the food is always of good quality.
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March 2024 by Bre Blodgett
Always great
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March 2024 by LaMont Johnson
STORE #221 ADDRESS-1346 S. RURAL RD in Tempe. I placed an online order through Doordash at this store. This review is about the store NOT Doordash. I ordered the 3pc chicken strip meal w/gravy, fries and an unsweetened ice tea. Also a Whataburger and spicy ketchup. The fries were old and stale. I did not receive my gravy. I did not get the spicy ketchup, and instead of tea it was soda. I then tried to call the store the following morning to talk to a MGR. The woman who answered the phone said she was the MGR but refused to give me her name. I feel like if you are the MGR and you refuse to give your name to a dissatisfied customer, you should not be a MGR!! I will never order from this store again!!!
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March 2024 by Nicole Casino
Very clean store ..great food .great customer
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March 2024 by Short Top
No sense of urgency, no customer service, zero hospitality.
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February 2024 by Jay Rumpf
Apparently if you order onion rings there’s a $0.40 cent up charge for ranch sauce. How cheap thanks to Jack in the Box for the ranch from the other night!
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February 2024 by Davey “lil' Listerine” Jones
They make some delicious food there and the staff was top notch.
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February 2024 by Shounen Heart
Good burger and fries at a reasonable price. Shakes are more like ice cream stuffed into a cup (I have to wait for it to melt a bit to drink it).The place is nice and not crowded most of the time.Open 24 hours.Pro tip: download their app to take advantage of their discounts and offers, they drop a free meal to grab which is cool ?
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February 2024 by Blayz Brooks
In and out is way better , however 24hrs is hard to beat. Fries taste like McDonald's, burgers a itty bitty underwhelming but service at this location is
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February 2024 by Jim Felkey
Been coming here sinceits previous location on University. Top notch all the time.
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February 2024 by X,Y x,y
I came to Whataburger for a burger. Disappointed to find out that I can’t get a burger at Whataburger because they’re cleaning the grill.
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February 2024 by Dan B
Horrible place about 45 mins wait to Order food because they’re taking priority to the people inside the restaurant.
