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March 2024 by brian madison
If you have a high end vehicle and are looking to get high end wheels. There's no place better or more experienced. Also has in hpuse machine shop to drill custome offsets etc.
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February 2024 by Frank Fazzalari
I took my vehicle to Discount Tire to get four new tires. The young attendant stripped my locknut key by using a torque gun instead of a hand socket wrench. Discount Tire said there was nothing they could do, leaving me without a resolution on how to get the wheel off.The Lincoln dealership also couldn't assist, and I was sent to four different locations across the valley, including some specialists, but none were successful. Some attempted unsuccessfully, while others suggested welding off the bolts, with no guarantee of the cost or damage.After exhausting every resource in the area over a week, I contacted a friend who owns CMH Auto in Niagara. Phil found the situation ridiculous and offered to help, but it meant driving four days with three worn tires with 55,000 miles on them, a risk I couldn't take.As a last resort, teary-eyed, I pleaded with the service manager, Dave Sleater, at Wheel Specialists to see what he could do. He asked me to leave it with him, and my wife and I took an Uber home. Within the hour, he called to say it was done, and the relief I felt was incredible. After a week of frustration, I finally found my savior.When I went to pick up the vehicle and expressed my gratitude to Dave, I noticed his two cut knuckles. He said he did the work himself—it wasn't easy, going through four sockets and scraping his knuckles a few times. I've never experienced such incredible service and felt such elation because someone had the heart to help someone in dire straits. I am forever grateful.
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February 2024 by Frank F.
I took my vehicle to Discount Tire to get four new tires. The young attendant stripped my locknut key by using a torque gun instead of a hand socket wrench. Discount Tire said there was nothing they could do, leaving me without a resolution on how to get the wheel off. The Lincoln dealership also couldn't assist, and I was sent to four different locations across the valley, including some specialists, but none were successful. Some attempted unsuccessfully, while others suggested welding off the bolts, with no guarantee of the cost or damage. After exhausting every resource in the area over a week, I contacted a friend who owns CMH Auto in Niagara. Phil found the situation ridiculous and offered to help, but it meant driving four days with three worn tires with 55,000 miles on them, a risk I couldn't take. As a last resort, teary-eyed, I pleaded with the service manager, Dave Sleater, at Wheel Specialists to see what he could do. He asked me to leave it with him, and my wife and I took an Uber home. Within the hour, he called to say it was done, and the relief I felt was incredible. After a week of frustration, I finally found my savior. When I went to pick up the vehicle and expressed my gratitude to Dave, I noticed his two cut knuckles. He said he did the work himself--it wasn't easy, going through four sockets and scraping his knuckles a few times. I've never experienced such incredible service and felt such elation because someone had the heart to help someone in dire straits. I am forever grateful.
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February 2024 by Ed Mehr
Great place to repair/renew your rims
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December 2023 by Steve S.
I suffered some curb rash on two wheels of my BMW 440ix, and wanted it fixed perfectly. I checked with both our dealership and our car detailing business, and both recommended WSI in Tempe. That's a rather long drive from North Scottsdale, but I wanted it repaired to good-as-new. Took the car there, it was completed on time and picked it up. The two wheels were good-as-new. So far, so good... Once back home, I discovered that two tires on the repaired wheels had been replaced with air, not nitrogen as they were when I dropped it off. I called to discuss with Service Manager Dave Sleater, and he immediately followed up the next day by coming to my location with all proper equipment to purge the two tires of air and replace with the correct psi of nitrogen. Going above and beyond, he then purged my two other tires, and refilled again with fresh nitrogen! Any business, or person, can make a mistake, but stepping up to correct the issue with a goal to make the customer happy is the key to a successful 5-STAR business reputation, and they definitely deserve this rating.
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December 2023 by Rami B.
Wheel Specialists exceeded my expectations when I sought a specialized part for my Mercedes-Benz. Despite their busy schedule, they accommodated me on the same day, providing exceptional service. Darren's expertise and dedication stood out; his team's efficiency was commendable. I highly recommend this shop to anyone seeking quality service and specialized parts.
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December 2023 by Steven Dean
Only place in Town that can balance a wheel properly.
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November 2023 by Michael J.
Ok, one thing I can say about this place is I never had a business here in AZ that realized a mistake was theirs and did anything to rectify and make a customer happy. Well, the Wheel specialist did just that. Curt and even the owner took accountability for what happened and offered what they could to me after asking me to be reasonable and fair with what would make me happy and to keep my business. We agreed, and they took care of me in the best way they could. Sometimes, we expect places to be perfect, but no one or no place is that. Mistakes do happen, and all we do is wish that it doesn't happen to us. What was so pleasing is that this place works at pleasing its customers with an internal checks and balances to assure that the measurements and installation are right for your vehicle, and the ride stays good. When this issue came about, they were courteous and apologetic and went above and beyond to fix the issue. So my opinion was what it was outside of what happened, but now this is the #1 place for rims in all of Arizona. Highly recommended. Thanks, Curt and staff.
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November 2023 by Jeremy K.
only place i've been to that didn't scratch my rims! highly recommend! great attention to detail and care about their customers!
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November 2023 by Anthony Isom
Emi, Dave, Cedar and Steven all went above and beyond for me today. Brought the car in for changing out my rear tires and I had mentioned the car had a bit of a shake at around 80mph. The guys deep dived into the issue and helped resolve it for me. All of them were extremely polite and very well knowledge. I cant thank the guys enough for going way beyond my original appointment. I will be a forever and frequent customer as these guys show ultimate care for the customer.
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November 2023 by Brad Crohurst
I would recommend the Wheel Specialists for a few different reasons:They are a machine shop so they can make modifications to make sure you get the wheel and fit perfectly. My goal was to maximize the wheel and tire height to completely fill every inch I could under the wheel well.The Wheel Specialist will also measure your vehicle for a custom fit.The Wheel Specialist also went the extra mile for me. When I had a blow out and cut my air ride suspension the Wheel Specialist brought the wheels and tires to my shop where repairs were made so I could drive the vehicle back to their shop to make sure there were no issues of rubbing.Most places I went to were not up to the task. For example there is no way Discount Tire could handle this type of installation. Other places I looked at were way over priced. Bottom line, if you want it done right go talk to Steve at The Wheel Specialist.This is a 6 Star Review ******
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November 2023 by Andres Green
Professional, courteous, expeditious service. Waiting room is very comfortable (fast WiFi, great seating)… wish I had taken a picture!Went in for a cracked wheel replacement on an old BMW. The team at Wheel Specialists found a great factory wheel and had it delivered / installed in 4 business days ?
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November 2023 by rebecca liken
What a beautiful shop. The guys were very professional, got me in and out quickly. Couldn't have asked for me.
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November 2023 by Richard Bergant
Great place for wheels and tires. Great customer service.
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September 2023 by Ryan Holyoak
The absolute best place to go if you are looking for tires and wheels. These guys are all about the customer. They aren’t trying to rush you out and get your money quick and move to the next sale. These people take there time and I will only buy from WSI. Curtis Price is the best in the business and has a customer for life!