-
February 2024 by Alexe P
Very bad experience with this Zelle jewelry. My husband bought me some very expensive jewelry, one of those are earrings and these are damaged. I want my money back.The jewelry is terrible. Very expensive. The Jewel has little gold value. I do not recommend this zelle jewelry I do not recommend this Zelle jewelry.
-
December 2023 by Dominic Flores
Katrina and Irene are life savers! They took the time to not only help me save money, but really cared and valued me as a customer. They’ve help me marry the woman of my dreams!
-
October 2023 by Erica Lee
Hit or miss with customer service and items. This is my go-to store to shop but sometimes the customer service is horrible. The ladies are brassy and rude, but my last visit was ok. Sales lady was pleasant and didn't make me feel like I was annoying. I work customer service too, so I know how it goes!
-
October 2023 by prajwal rao
I got my fiancé's engagement ring here and it was affordable and amazing looking. I was in a pinch and was helped out by amazing staff called Rosie. thank you Zales and thank you Rosie.
-
August 2023 by michael rodriguez
Just amazing people. Have had issues for years and this location just saved us with all of our warranties. Thank you thank you.
-
August 2023 by Cindy Morales
We are so happy with this location. Thank you to all the staff but especially to Rosie. Thank you for taking the time to help us sort out all of the issues. THANK YOU
-
August 2023 by Taja Edwards
JoJo provided excellent customer service throughout my repair. My jewelry came back brand new with shine and close attention to detail care. Highly recommend using them.
-
August 2023 by Christina Bruno
Rosie, the store manager, was such a saint in helping me with learning how to reprogram my Citizen watch! Never have I had such customer service and dedication to quality!!! Recommend ALL DAY LONG!
-
August 2023 by hi
Catalina!!!! Rosie!!!! Omg !!! What great ladies!! Very welcoming!! They made we want to purchase the whole store!! Each time I come I know exactly who to ask for!! Good job ladies!!!
-
August 2023 by Mrs. Taylor
This Zales location is our absolute favorite! My husband and I enjoy coming to this location because of the customer service and friendly smiling faces. We’re always helped by Joanna (JoJo) and Rosie. They both helped with my ring repair and replacement. 10 out of 10! Thanks so much again ladies!! ?
-
July 2023 by Emily Angel
Another amazingly successful trip to Zales @ AZ Mills! JoJo was there again….remembered my name AGAIN after months of not seeing me. This time was to get some pearls appraised. While there she asked if we got my husband his watch for Father’s Day! I’d completely forgotten but because she helped us add it to our wish list she reminded me! We walked out with his watch and a new wedding band! Thanks JoJo. We are So happy to have someone that cares and makes each trip special!!!! Make this your stop for jewelry! Always great prices and specials and they take such good care of you! The entire staff is so friendly!!!!
-
July 2023 by Anthony Cirillo
Jojo and Catalina were awesome getting me setup with a ring today. The selection and knowledge between them was welcoming and unparalleled.
-
May 2023 by Sherllene Ramirez
Very helpful ladies! Loved Jojo, Catalina and Lesly, they’re all amazing and have such a great attitude. Definitely will come back.
-
May 2023 by Jessica Garcia
Customer service was amazing informative and answered every question or concern I had JoJo was exceptional she made the process enjoyable we will definitely be back to this location thank you zales!
-
May 2023 by Robert Spencer
Awesome service and easy shopping experience!!! Will Leslie was amazing and super confident in her product.
