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April 2023 by Kaden Lab
It’s d*** that the office itself is closed during the weekend and closed during the week before everyone gets off of work. I’m leaving this 4 star review mainly for bill one of the delivery drivers I asked him if I could get my package because I really needed that day he said sure and gave it me. Bill thank you so much!
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December 2022 by Marty Hancock
How is someone that works 8-5 suppose to get packages that get left behind the counter? Today I miraculously got off work right at 4:30 and raced to the post office, it was 4:33. The door was locked, but a young man was behind the counter and said, “we’re closed”! I showed him my yellow slips and he sad “we’re closed”. I tried explaining my situation and he didn’t care. I asked if I could go to the back door to get my packages, because the older gentleman that works there says if someone is there it’s fine, but this younger guy said NO! I understand they have working hours, but they also have flyers up begging you to get your packages everyday at this time of year. This valley is known for poor customer service and I just wish someone would step up to give us a better reputation. Very disappointed that this man was unwilling to help me today when he had time to talk to me thru the door, but refused me my packages. Not everyone has a flexible schedule so a little grace now and then would be appreciated!
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January 2022 by Monterey King
I have tried to have packages delivered there and instead of contacting me like they said they would they sent back my packages and I lost my money. The people here are rude and do not keep track of packages.
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January 2022 by Mariel Cranford
They lost my package and when I try to call, I could not be connected with someone who could help. Horrible service.
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December 2021 by Iva Cruz
We have had packages not delivered saying it’s been delivered, many packages thrown in our yard not put in mail receptacal that end up destroyed by our dogs, if you get your mail by 6 pm your lucky. I’ll keep adding photos until they address the issues. We have requested photos of the package where it’s left, no photos sent, ever. Set up hidden camera to catch the guy in the act!!!
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September 2021 by Pat Neil
They are usually a little rude. But typical of government service.
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September 2021 by Daniel Rios
The lady that deals with passports at this location is extremely rude! We were litterally seconds past our appointment time, for her to review our passports application. She told us we would have to reschedule. Eventhough we spent 2 minutes inside of the actual Post Office building waiting to he helped. Go to the Graham County Court house instead and get your passports done there. People are way better to deal with there.
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February 2021 by Marsha Heaton
Pathetic. Missing a package that was allegedly delivered today. Nowhere to be found. Not to mention that lately we've had a few packages (mostly books) shoved into our small mailbox and I've had 2 I almost didn't get out. Is it really THAT difficult to take a second to just leave it on my front porch? Things were never this bad when we had Bill as our mailman. But since his promotion we hadn't had very good service.
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October 2020 by Pat Mcneil
They are usually a little rude. But typical of government service.
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November 2019 by ebenezer eduafo
I posted a package to my brother's previous address, it reached him a day before his address forwarding expired. I called this office and I got to speak with Kittie. She was so polite and helpful. She retrieved the package and mailed it to my the new address, no extra charge or technicalities. I really enjoyed the service, thanks!
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July 2016 by Timothy Henderson
It works like it should.
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July 2016 by Jeanette Aguirrre
good costomer service...very polite postmaster