“Very reasonable. The cashier was very nice and gave me a tire pressure gauge because I wasn't sure of the price so he threw it in with my purchase. Sometimes they have an item in abundance,i.e..flooring. other visits it might be swamp coolers.”
“They were great! Super helpful in store and at pickup! Had great stuff in store too. When we got home we realized we were over charged and once I called they immediatly made it right! We’ll definitely be back!”
“Just want to mention this a great thing HOME DEPOT do for kids. Every first Saturday of the month. They do workshop for the kids. It’s really nice of them to think about the future generation know how thinks work and have a knowledge in construction, design, and the basics of building anything. Thank you for letting my babies having a great time and how nice the employees towards my daughters and actually to all other kids.”
“I purchased kitchen set, 2 lazy boys, a new rug xxL, wall unit & end tables for $500.00
Best of all, they are super curtios & helpfull!!
THE OLDAKER & SMITH HOME”
“Outstanding Service and Truly Proactive Customer Care
I recently purchased two toilets and installation services through Lowe's. One installation was completed successfully, but the second project became complicated when it was discovered that the toilet required a 10-inch rough-in rather than the 12-inch model that had been purchased.
The plumbing contractor removed the incorrect toilet and returned it to Lowe's, which resulted in a refund for the toilet itself. However, there was understandable confusion regarding the installation charge that was no longer needed.
Here's what impressed me: before I even had to follow up, a Lowe's associate contacted me.
She reviewed the entire order history, clarified what had happened, confirmed that the installation refund was being addressed, and made sure there was no confusion regarding my replacement purchase and upcoming installation.
As someone with a busy schedule, this level of proactive customer service was priceless. Most companies wait for customers to call back repeatedly. Lowe's did the opposite. They reached out first, took ownership of the situation, and ensured everything was handled correctly.
I especially want to recognize the associate who called me. She was knowledgeable, professional, patient, and genuinely invested in making sure I had a positive experience. If Lowe's can identify her based on my order history, she deserves recognition for an outstanding job.
More importantly, I want to recognize Lowe's as an organization for empowering employees to provide this type of service. Large home improvement projects can involve multiple vendors, contractors, deliveries, returns, and refunds. The fact that Lowe's took the initiative to contact me and verify all the details demonstrates a level of accountability that is becoming increasingly rare.
If I were shopping for a home improvement retailer and came across a review like this, it would absolutely influence my decision. Products can be purchased anywhere. What earns customer loyalty is knowing that when something becomes complicated, a company will step up, take ownership, and make it right.
Lowe's earned my trust through this experience, and I greatly appreciate both the employee who helped me and the organization's commitment to customer care.”
“I mainly go to the garden center with my dog for training. The staff is very friendly and helpful. Today I actually needed items from the center. Large variety of plants and flowers.”
“4x the size of many other liquidators. This place is packed to the ceiling with new in box but damage packaging building materials. Use your barcode reader to find the price at Home Depot and offer them half. They will always take it if you can prove it.”
“I went in and was having a hard time finding some velcro. I asked for help and a wonderful lady named Tanya helped me, when I approached her she was dancing, smiling and definitely a delight to see, she wasn't even clocked in yet and still helped me. If only their was more people in this world like her. thanks again Tanya stay groovy!!!”
“The first employee I encountered was not very helpful. Not due to efforts just due to lack of knowledge. But the second employee, I believe her name was Jada. It was amazing did exactly what I needed.And got me what I needed in a very timely manner, and thank you for that”
“Had an online order that was pending van item the store had in stock but none of the employees could find the pick up desk assistant ( Dmarcus) was there with me helping find it asap and I had to make a change to my order he again was johnny on the spot helping me out. Idk if you get this kid but you where awesome keep up the good work you made my experience with leaving a comment”
5:00 AM - 9:00 PM
5809 W Northern Ave, Glendale
Home Improvements
“3.28.25 @7pm
The lady at the front desk was very friendly and helpful.
Then we ran into Steven and helped load the concrete to our flatbed. Guys at the register were so polite. We paid and went to our vehicle and ran into Steven, again. He helped us load the concrete in our vehicle and was such a professional and friendly. Definitely one of the best experiences I've had here.”
“Paul is a great employee. He helped my dad look for what he was trying to get, and stayed looking with us for about twenty minutes. He’s a very sweet guy with a really funny personality. Shout out to Paul.”
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“Walked for the first time and within seconds I was greeted by Dennis. He asked great questions and helped me find what I needed. He walked me tothe doors I was looking for, showed me all the colors and talked me through some differences. Super painless and got a great price! Great people there. Will be back”
“My husband and I renovated the kitchen of our new house and bought Hampton Bay cabinets from HD and Adriana, a young woman who works at this store, was hands down one of the most professional and competent people I have ever worked with. She followed up via email to check in (just because!!), we had a cabinet arrive damaged and she made the return so easy for us, she followed up about other needs we may have. The store itself is good, no complaints, but it was Adriana who made the experience exceptional. She works in the kitchen/appliance area and I highly recommend asking for her!! She is amazing and will go far in all she does.”
“Major kudos to Home Depot for their home delivery service! Several times now I have needed a small thing--under $10--to fix something around the house. I can order it on Home Depot and have it delivered to my home within a day for free. I don't know how their business model supports this, but all I can say is that this is the best consumer bonus out there!”
“First Home Depot giving veterans 10% off on all purchases. Inside the store is okay. Outside the store. The parking lot is dirty filled with people looking for work. At least there willing to work. Unlike the ones on the corners just looking for handout.”
“Quickly found what we needed and did self checkout. No issues and didn't speak to any associates. UPDATE We have bought an evaporative Cooler and Refrigerator since the first review and it remains unchanged.”
“I needed to order dog food and poultry food. I spoke with DJ. I was very confused about purchasing my stuff online as I've never done that before with my new credit card. It was pretty confusing for me because I could not understand how to enter the information causing me to become very frustrated and fearful. I may have entered the information incorrectly. The app for tractor supply is pretty much straightforward and simple to use very user-friendly. However, I figured out what the problem was with my card and everything went very smoothly from that point on. Today my customer service person was absolutely wonderful and I thank you tractor supply for hiring an exceptional employee such as DJ.”