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April 2024 by martin dixon
Personable employees. Drove from the Uptown Phoenix area. Honey Bake located at Paradise Valley refused to take my Easter ham phone order or let me speak with manager Frank. Called twice, both times refused to take my order or let me speak with the manager. The sad part, I called their Corporate office, three times, left three separate voices messages as to reason for my call and requested callback. NO CALLBACK RECEIVED TWO WEEKS LATER. The manager at this Tolleson location, Danielle, was very accommodating and more than willing to take my phone order. As a retired senior I should not be having to deal with this. I worked for one company for 43 years. My ham was $105.00. Will be looking at other options for holidays to come.
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April 2024 by Cindy
Great experience here. First experience with HBH. Bought gift cards at Costco and then ordered online. Ephraim and team were upbeat and helpful. There was no wait time at 2PM. Ham, cheesy potatoes, broccoli, green beans, apples were all tasty with cheesy potatoes being the favorite. Cranberry walnut chutney was a great condiment. I grabbed a chocolate layer cake at the store last minute and it was a hit. Least stressful holiday meal I have ever served
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March 2024 by Christopher Williams
Really bad food. Their chicken salad sandwich tasted super familiar. Almost like the owner sold the recipe to Augies Sports bar on Estrella. Come to think of it, pretty sure the owner of Augies owns HBH franchises here.
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March 2024 by Marjorie Seitz
Parking: Easy to park no issuesWheelchair accessibility: The side walk is well equipped for a wheel chair
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January 2024 by Dave Huyck
A perfect holiday stop...ham and
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January 2024 by Dirty Windows Gone Clean LLC
Legit
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January 2024 by valerie allman
Thanks for making the holidays
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January 2024 by Leo Resecker
Ordered thanksgiving cater was great!!!
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December 2023 by Hector Menendez
It's a bit pricey, but worth it.
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November 2023 by Jacob Kirkman
Very frustrating customer service, I called and asked to confirm our very large order as we have over 50 family's counting on us to provide food on Thanksgiving. When I called and asked to confirm the order, she immediately told me it was good to go. She didn't have any information from me to actually even know who I was and what my order was. I was even calling from a different number. When confronted she said that "all online orders are confirmed". This may be the case but as a customer a simple check would have put my mind at ease. Very unimpressed with the service.
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November 2023 by Harold Lake Jr (Ed)
Purchased a preordered prepaid 10 lbs bone in ham. Pickup was first rate, friendly staff unfortunately the ham was average. Not the expected quality for a Honey Baked ham. Disappointing.
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November 2023 by Patricia G.
We always ate at Honey Baked Ham in Crystal Lake plus took some home for later. Great ham sandwiches and good atmosphere
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September 2023 by Connie H
Walked right in...no lines or crowds this time of year. Staff was very helpful with all my questions. My husband and I had a great ham dinner that night. Thanks!
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August 2023 by leewellnesshome
I only like to spend money on things I can't make myself, so in saying that the restaurant side of this business let me down. The sandwiches were very basic tasting, and even had a tiny amount of their special ham inside. Lame! Fresh ingredients but I definitely could have made it myself at home. Potato salad had no flavor, and was actually bad. Staff was very friendly and place was clean. I'd come back to grab a sandwich if I was on the run and needed lunch.
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June 2023 by Jeff Phillips
Was there 10 minutes just before noon, no one was there! When we were leaving a car pulled up, a girl when in and right to the back, we weren't going to go back