Premier Inns Tolleson offers a mix of experiences for its guests. Some reviews highlight positive aspects, such as the hotel being close to the highway, affordable, and pet-friendly with no extra fee. Guests have mentioned that the staff, particularly at the after-hours check-in, are friendly and helpful, contributing to a sense of safety. The rooms, while generally decent, have received mixed feedback; some guests found them clean and comfortable, while others reported musty odors and dirty carpets. However, several reviews indicated significant concerns. Issues with cleanliness have been noted, with one guest describing it as the dirtiest place they had ever stayed. Additionally, the lack of free Wi-Fi was seen as a downside, especially in a modern hotel. Some guests felt uncomfortable with the check-in process and the overall maintenance of the facility. Despite these criticisms, the management seems to be making efforts to improve the hotel. Overall, Premier Inns Tolleson may be suitable for budget travelers, but potential guests should be aware of the varying conditions and experiences reported.
I've never had any issues with my property, my confort, my slumber or staff at this hotel. You can tell this management are making positive changes & the housekeeping maintenence are taking pride in their.work.
January 2026
Great option if you want to avoid paying more for lodging on downtown Phoenix. Clean, friendly, and affordable!
December 2025
You get what you pay for kind of place but over all felt safe and rooms were decent. Staff was nice, security was really nice
