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March 2024 by LeMoore
Lazy..... they wouldn't even deliver a package that was not hard to deliver they just wouldn't because my complex is big. When I rescheduled delivery, they ignored it so I have to get the item myself. My item was Amazon so they should have had one of their people do it. Disgusted!!
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March 2024 by Angie Quinones
This is now the second time we have had issues with our mail. The first issue whoever now delivers here put IN our parcel that we no longer resided at our home, it was emptied long before they took the liberty to let decide for us we no longer wished to receive mail. When address with USPS, I had to go and correct an error I didn't make. None of my mail was returned to me either.NOW they are delivering our packages in the WRONG parcel and putting the key in the wrong box.And if you are hoping your neighbors do the right thing and give it back, they won't.
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December 2023 by Tamara Menard
A family member sent me two Christmas cards that I have yet to receive. I would hate to say that these postal workers are incompetent, but I have been waiting about a week for these cards. Informed Delivery said to expect this mail on December 5th. It's been a week.....Where is my mail???!!!
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December 2023 by Juan Velez
Bill was a great helpful and friendly guy, i lost my receipt so I couldn’t give him a review
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December 2023 by Alexander Bates
One of the worst post offices through usps. I was supposed to get a package today but now that’s not happening considering my package has been sitting at this one for 4 days now!!!!!
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October 2023 by No Name
Older guy with gloves helped me out and made things very easy.
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October 2023 by Jezze
I've been coming to this Post Office for the last 20 years and had good and bad experiences, but for most of the time it's been nice. The more you know about shipping packages or PO Boxes the less issues you will encounter. Basically it's your responsibility to have everything ready so that your stuff gets delivered fast and undamaged. There is only 3 clerks who help out at a time but they're pretty fast at taking care of you. There has been instances when some Post Office Clerks have had an attitude or denied shipping your item for some reason, so either report them or ship your item at another Post Office and it has work wonderfully.
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August 2023 by Junior ALMA
Was busy, but got in and got everything needed fairly quick
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June 2023 by Key S
I am visiting the area and needed to mail a priority package. I used one of the existing priority boxes and when I asked for tape to ensure it was really secure, the person at the counter told me that it would be $3.99 for tape. I have never had to pay for priority mail tape at the post office and am now wondering why the rules aren't the same across the board. When I asked her about it, her attitude and tone was less than pleasant.
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May 2023 by Becky Wedell
I have always received excellent customer service here!!
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May 2023 by Patricia Graf
Lady was very helpful and I completed my mail fast
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March 2023 by Ylusion Ochoa
Worst post office I’ve ever been to. No one knows what they’re doing here. I tried to mail my renewal for passport & they were no help. I’ve renewed my passport before at a different post office where they actually review everything including the application & money order but this place just gives you an envelope & makes you Google where to mail it & that’s it. They’re no help at all. Do not waste your time & just go to the post office on 55th Ave and Indian school. They are way more experienced & knowledgeable.
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February 2023 by Stephanie Camacho
This place is the worst, They opened my mail and took contents out of the envelope. I spoke to Lori who was no help at all she was more interested in getting me out of the door & shifting the blame off her employees. She provided me with no assistance until I asked her for a number to call and make a complaint. You guys have thief’s working there and are nothing nothing about it.
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December 2022 by Lorenzo Caracciolo
Worst post office staff in all of the west valley. Rude, entitled, unhelpful, and they have no idea what they are doing. Hate the fact they are the nearest office to me. I’m not one to write reviews but after repeatedly having the same things happen I have to say something
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October 2022 by Tee Moore
My experience here was ABOVE AND BEYOND EXPECTATIONS! I WANT TO THANK TONI, (SUPERVISOR) FOR MAKING MY TRANSITION TO GETTING MY MAIL A PLEASANT EXPERIENCE! I JUST MOVED TO ARIZONA FROM ANOTHER STATE AND HAD NO PHYSICAL ADDRESS TO GET A P. O. BOX TO RECEIVE MAIL OR FORWARD MY MAIL. SHE KINDLY MADE A SUGGESTION THAT I USE GENERAL MAIL UNTIL I COULD GET A P. O. BOX USING A PHYSICAL ADDRESS! TONI WAS VERY KNOWLEDGEABLE AND HELPFUL! I APPRECIATE PEOPLE LIKE HER BECAUSE SHE CARES ABOUT CUSTOMERS WHO MAY NEED HELP IN SELECTING THE BEST WAY OF GETTING THEIR MAIL! THANK YOU SO MUCH TONI!
