The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Processing and delivering 47% of the world's mail, USPS manages over 30,000 retail locations and is committed to providing secure, reliable, and affordable delivery services to more than 157 million addresses in the U.S. and its territories. Customers generally have positive experiences at their local USPS locations. The staff is often described as friendly, helpful, and knowledgeable, going "above and beyond" to assist customers. One supervisor, Toni, was praised for her suggestions on the best way for a customer to receive their mail after moving to a new state. The delivery personnel are also highlighted, with one customer giving "thumbs up to the Tolleson crew" for their excellent service. However, some customers have had negative experiences, such as dealing with Post Office clerks with poor attitudes or who denied shipping services for unknown reasons. The reviews suggest that being informed about shipping policies and procedures can help minimize issues. Overall, the USPS is viewed as a reliable and affordable delivery service, with the quality of customer service depending on the specific location and staff members.
Nice workers but ran into a problem they couldn't fix.
July 2026
Monica was very professional and friendly. Thank you!
July 2026
Why is the drop off box locked INSIDE the the building half the time? Can you actually put some hours up or not lock it like before? Too many wasted trips.
