A Family Storage is highly praised for its exceptional customer service and secure facilities. Customers highlight Julio Cardenas as a standout manager who consistently goes above and beyond to assist. From helping with moving items and providing a hand during difficult times to taking care of paperwork and unit upgrades, Julio's dedication is evident. He shows genuine care by checking on customers during their move, offering help, and even bringing water in hot weather. The ease of renting and upgrading units is also appreciated, with much of the process available online and support from staff when needed. Customers feel valued and well taken care of, noting that the service is rare and outstanding. The facility offers good prices, and the staff’s willingness to help, even with lifting items or loaning equipment, adds to a positive experience. Overall, A Family Storage earns high marks for friendly, helpful staff and a secure environment, making it a trusted choice for storage needs.
Been storing stuff there for years! Even had a couch and many boxes there. When we cleaned it out and closed out the unit, there were no signs of critters anywhere in the unit! It was time to put this money to use elsewhere but I really, very happy with storing our stuff here over the years!
July 2026
I’ve had nothing but a wonderful experience with this location. Everyone is super friendly and eager to help. Every time I’m there, which is often due to moving, Julio checks in without fail to see if we need anything.
July 2026
Julio in the Office is great! Very helpful & polite. Every encounter with him has been fantastic!
