A Family Storage is highly praised for its exceptional customer service and secure facilities. Customers highlight Julio Cardenas as a standout manager who consistently goes above and beyond to assist. From helping with moving items and providing a hand during difficult times to taking care of paperwork and unit upgrades, Julio's dedication is evident. He shows genuine care by checking on customers during their move, offering help, and even bringing water in hot weather. The ease of renting and upgrading units is also appreciated, with much of the process available online and support from staff when needed. Customers feel valued and well taken care of, noting that the service is rare and outstanding. The facility offers good prices, and the staff’s willingness to help, even with lifting items or loaning equipment, adds to a positive experience. Overall, A Family Storage earns high marks for friendly, helpful staff and a secure environment, making it a trusted choice for storage needs.
This process has been an absolute breeze thanks to the help from Julio Cardenas. I have never had such great service from a storage unit company. He showed me sizes, cleaned the unit and got paperwork done quickly.
September 2025
Julio was the absolute best manager we could ever ask for he took time out of his busy work schedule to help us move things into our unit as well as helping us get a good deal for our unit honestly grateful for him to be here
August 2025
Love the service, Julio Cardenas is most curtious,and the rates are very affordable.
