First Credit Union is a not-for-profit financial cooperative serving Arizona since 1929. It is dedicated to helping its members improve their financial future by offering valuable products, services, and free financial education. The credit union emphasizes serving its members with care and respect, often going the extra mile to assist with various needs. Members note that the staff is friendly, patient, and helpful, providing clear explanations and ensuring members understand their options. Many appreciate the welcoming environment and the staff's willingness to resolve issues promptly, with staff members like Sunee and Cindy receiving special praise for their responsiveness and dedication. The location in the walkable part of the city is highly appreciated, especially by those new to the area, as it supports growth in the city’s core and is conveniently accessible for those coming from farther out. However, some members find it inconvenient that the only Tucson location is in Downtown and suggest adding more locations in North Tucson or Marana for better accessibility. Overall, First Credit Union is valued for its friendly service, helpful staff, and commitment to its members’ financial well-being, making it a trusted choice in the community.
Very nice and helpful staff never have had an issue with any of my visits!
October 2024
Customer service is outstanding. They are problem solvers and pathfinders. Thanks.
February 2024
Cindy was great! She took her time explaining different options for my particular financial situation, and ensured I completely understood the benefits! Bright smile, and very welcoming! So grateful for the experience!
