Sam's Club Optical Center in Tucson offers a wide selection of affordable optical care products and services. Customers can choose from a variety of low-cost premium options, including contact lenses, reading glasses, eye health supplements, and sunglasses. The store features a broad selection of designer reading glasses and frames to fit any prescription. For those who spend a lot of time outdoors, Sam's Club also offers a tidy selection of polarized sunglasses in various designs. While the store itself is generally well-liked, one customer had a disappointing experience with a delivery order, where the delivery person had eaten part of the fruit tray. However, the store's employee, Becky, handled the situation professionally and promptly resolved the issue by sending a replacement order. Customers also appreciate the convenience of curbside pickup, as well as the efficient gas station with single-lane pumps. Unfortunately, some customers have reported issues with product quality and store cleanliness, with complaints about damaged or contaminated items, as well as instances of customers tampering with products. These concerns have led at least one customer to reconsider renewing their Sam's Club membership. Overall, Sam's Club Optical Center in Tucson offers a wide range of affordable optical products and services, with generally positive customer experiences, but some room for improvement in terms of product quality and store management.
I have never used the DR in Sam's because I need a specialist for my eye condition. Instead bring the RX to Sam's Optical for frames & lens . The staff have always been very professional and knowledgeable. I have used Sam's for years, best cost around for my optical needs
October 2024
I had no idea other folks had bad experiences. I had a 2p appt. I showed up 15min early, and didn't get out of there until 3p. Very unpersonable
January 2024
Always helpful and stop to give you eye-to-eye attention and directions, info or walking me to the spot.
