Journeys is a welcoming shoe store known for its outstanding customer service. Customers have praised the staff for being kind, polite, and helpful. They take the time to listen to shoppers' needs, ensuring a positive experience. Many have left satisfied with their new shoes and expressed their intention to return. The store also offers discounts for veterans, making it a great choice for all. Overall, Journeys is appreciated for its attentive service and a wide selection of footwear.
I ordered shoes online and unfortunately got the wrong shoes. I'm leaving a good review for the store (not warehouse) because the manager was very helpful and resolved this matter promptly. Thank you. (The employee at customer service phone line was also very helpful).
September 2023
The guy working there was really nice and helpful. My wife and I were both able to find new shoes and we're both very happy with them!
August 2023
The guy working there was really nice and helpful. My wife and I were both able to find new shoes and we're both very happy with them!
