Lowe's ProServices, a well-known hardware store, offers a consistently positive customer experience across its various locations. Customers often praise the friendly and accommodating staff, particularly a red-headed cashier named Kathy, who is described as a "gem" and someone who brightens the day of shoppers. The store is known for its easy-to-navigate layout, and the Lowe's app can further assist customers in locating specific products. Additionally, the paint department has received high marks, with Jeanne being singled out for her exceptional customer service and product knowledge. While the store may not always have the personalized feel of a local hardware store, Lowe's ProServices strives to provide a welcoming and helpful environment for its customers.
I filed complaint with the State Contractors Licensing Board board snd exactly 15 months after starting the job the ripped out all the flooring and put in new , The floor had buckled . I'm satisfied with the new floor and the installers .
May 2023
Better than average help and friendly. Experienced staff is a plus
November 2022
This is a typical hardware store with friendly staff. Just like all Lowe's stores they are laid out very similar to make it easy to find things. If you use the Lowe's app you can find things even quicker since the app will tell you which aisle and bin the product is in.
