Lowe's ProServices, a well-known hardware store, offers a consistently positive customer experience across its various locations. Customers often praise the friendly and accommodating staff, particularly a red-headed cashier named Kathy, who is described as a "gem" and someone who brightens the day of shoppers. The store is known for its easy-to-navigate layout, and the Lowe's app can further assist customers in locating specific products. Additionally, the paint department has received high marks, with Jeanne being singled out for her exceptional customer service and product knowledge. While the store may not always have the personalized feel of a local hardware store, Lowe's ProServices strives to provide a welcoming and helpful environment for its customers.
Frankie and his guys at the pro desk excellent service
February 2026
I went in there to have someone help me cut the vertical blinds I bought and they were super helpful! Also had to get some other heavy things and they helped with that too, very kind people:)
May 2023
Better than average help and friendly. Experienced staff is a plus
