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“Have been a customer for 34 years . All the folks are very helpful when I am mailing anything. They give you all the options and pros and cons. If I need to know if I have a specific item in my box they are happy to check when I call. Nothing to complain about and that is rare anywhere these days.”
“The guy with the dark glasses at the front counter was extremely helpful and made it very easy for me To mail My eBay sell item. Thank you for making that easy for me.”
“Adriana was amazing! She has the best customer service ever! She helped me with a complicated return. She was efficient, friendly, kind, and overall her performance was phenomenal! Adriana needs a raise as soon as possible!”
“Working with Intelligent Office has been a great experience. Their team is responsive, professional, and always willing to accommodate our business needs. From call handling to overall support, everything runs smoothly and efficiently. Highly recommend for any business looking for reliable office support.”
“This place is always organized and was treated very attentively by Vicky who helped me with my packages. It is very delightful to see a young person work hard and appreciate people my age. This person is a keeper as an employee. Thank you ?”
“Both Jarrod & Vernon provided exceptional service over several visits. Both are patient and warmly kind. When they don’t need to be behind the counter, they actually come out into the store and approach customers to greet us and ask if we need any help. If I were UPS, I clone these guys and have them everywhere. Actually, if I were any employer!”
“I always use this UPS store - even though two others are closer to my home and office - for these reasons:
1. The store has an automatic door, which makes it so much easier to deal with large or multiple packages.
2. This store is open on Sunday.
3. The store is large, bright, and airy, the opposite of so many of the smaller, crowded UPS facilities. It also is spotlessly clean.
4. The staff always has been thoughtful, courteous, and helpful.”
“Outstanding customer service. The staff went above and beyond to help me with printing, packaging, and shipping. It's nice to find a business that genuinely cares about its customers.”
“This store is always clean and the staff very helpful. They have a wonderful role model- Shane. Even in the most hectic days he always has a smile and kind words for his clients.”
“Friendly, efficient customer service. You're greeted immediately when you arrive. They process a lot of Amazon returns, fast and efficiently. No matter what time of the day you're in and out in under 5 minutes the most. Today I was in and out in 1 minute and the employee was kind and friendly. Thank you for amazing customer service. In today's world that is the minority. Thank you from one happy customer.”
“We showed up like 5 minutes before they closed and they couldn't have been more helpful! I had a huge box to ship and some other items to send and a suitcase to weigh for myself. They let us know they were the new owners and just opened a couple weeks ago - they were super helpful and made my busy day much less stressful. Thank you!”
“Yay, first of all, they are open on Saturday and Sunday! Then the manager at store 5220 helped me transfer a document to their printer, as I was not able to do it. Thanks, very helpful !”
“One of the only places in Tucson that meets and exceeds expectations! As the name suggests, this is a mailbox of the United States Postal Service variety. Service was fast, friendly, and affordable. If you're only going to be in town for a short while, you absolutely must check this place out!”
“We were recently visiting relatives in Arizona. We did some shopping and had to ship our purchases home. Although it was not cheap to ship the staff at this location was very professional. They did an amazing job packaging our purchases. We had heavy items along with lighter ones like posters. Everything arrived in perfect condition.”
“Store 0442 had a Great customer service every time I come in, the ladies always have a great attitude and don’t make me feel like a nuisance when coming in. I prefer coming to this store”
“Best customer service ever.
Cynthia was really helpful and really patient with my girlfriend request for notary services and some printin she’s really make our day. God bless her great great perdone and multitask skills was extremely good”
“I was a little shocked to see some of the negative reviews for this store. I have been taking my packages for return here for several years and never had any problems. I'm so glad it is so close to Catalina.”
“I have a problem with A UPS package delivery involving an extra carrier, the USPS. Could not get anywhere with the USPS, an absolute useless maze that eventually hung up on me twice. Took a chance calling The UPS Store on Broadway and Pantano Rd. Spoke with a Representative named ARRIANNE. She went above and beyond attempting to assist me. She was knowledgeable and a great listener as I relayed the information I knew. While the package is still not delivered yet, together we surmised that more than likely it will be delivered tomorrow although USPS says it was delivered! They are not reliable anymore! What is obvious though is UPS can be trusted especially if they have more people like ARRIANNE working for them! Customer Service is sometimes more important to me than anything else and her's was exemplary! Thank you ARRIANNE!”
“I took a few amazon packages for return and I was a bit discombobulated. The manager was so kind, patient, and helped me work out all the kinks. All the staff are friendly, efficient, and helpful. Thanks so much!!!”
“The guys at this place are top notch. They help me out when I can't figure out what Amazon wants me to do with my return! Bag, box, label, no label, etc. They help and don't look annoyed. I need that!”
“Only had good experiences of this place. Most of the times I'm not there to buy anything just to return my Amazon stuff and they are always very helpful and in a good mood.”
9AM - 2:30PM
3938 E Grant Rd, Tucson
Mailbox Centers
“Had a great experience at the store today. Employee, Mitali, was extremely helpful with my needs today. Wanted to leave a good review for great customer service and kindness shared!”
“I have the best experiences when I visit this store! Customer service associates always offer a smile and a friendly welcome, and quick service. I've never had a bad experience at this store.”
“I come this morning to the store I was busy but this amazing worker he was the only one working but doing and excellent job so kind help everyone Omar thank you for doing excellent job taking care of everyone ???”
“This is the best UPS stop in Tucson!
The staff is very knowledgeable, helpful and friendly. I enjoy coming there, as I know, I will get everything taken care for me in a nice friendly manner.”
“This is by far the best UPS store in all of Tucson, all of the staff members are so helpful and polite and they're awesome at their jobs, plus they also do notaries which is a huge bonus.”
“the customer service lady was awesome, the internet was down but she remained friendly & upbeat. the really BEST part was of course her emotional support chicana; how sweet & friendly she was to us..she even shared her toys!! much love for the time shared (:”
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“I had a painting that I needed to ship across the country. The staff at Pak Mail was extremely helpful, my painting was well packed, and it arrived in perfect condition. I highly recommend them for any shipping needs.”