Metro by T-Mobile at 3901 E Grant Rd offers unbeatable prepaid plans and 5G phones from top brands like Apple, Samsung, and OnePlus. The friendly staff, including Andres and Cindy, provide excellent customer service, walking customers through the best prepaid plan options to meet their needs. Customers praise the staff's patience, attention to detail, and ability to explain things clearly. One customer was so impressed by Andres's service that they recommended him to family and friends. Another customer, who was moving from Cricket to T-Mobile, had a great experience with Cindy, who got them an amazing price and made the whole process easy. While most reviews are positive, one customer did have a negative experience with Andres, who they felt was bothered and rude. Overall, Metro by T-Mobile at this location is known for its affordable plans, wide selection of phones, and generally outstanding customer service.
I was really impressed with Metro by T-Mobile. They had amazing deals, and the workers were super helpful and friendly. Great experience overall! They had a nice selection of not only phones but tablets as well! They also offer financing through affirm! Highly recommend.
January 2026
I had a fantastic experience at Metro by T-Mobile! Cindy and Jenniffer were incredibly helpful in getting me a new phone and internet service at a great price. They were knowledgeable, patient, and went above and beyond to make sure I got exactly what I needed. I highly recommend them!
September 2025
I have been at this store at a very long time and they are so willing to take the time to make you happy. Go there and get great service for a great service. Metro btm never disappoints
