Metro by T-Mobile at 3901 E Grant Rd offers unbeatable prepaid plans and 5G phones from top brands like Apple, Samsung, and OnePlus. The friendly staff, including Andres and Cindy, provide excellent customer service, walking customers through the best prepaid plan options to meet their needs. Customers praise the staff's patience, attention to detail, and ability to explain things clearly. One customer was so impressed by Andres's service that they recommended him to family and friends. Another customer, who was moving from Cricket to T-Mobile, had a great experience with Cindy, who got them an amazing price and made the whole process easy. While most reviews are positive, one customer did have a negative experience with Andres, who they felt was bothered and rude. Overall, Metro by T-Mobile at this location is known for its affordable plans, wide selection of phones, and generally outstanding customer service.
Cindy was simply amazing. Im having a problem with my service and even though it hasnt been worked out she did her best to help me. I appreciate the time she took in helping ease my troubles unlike Andres who acted like it hurt to help me out. He was extreemly bothered by me and rude
August 2023
Great service from this location by Andrez Ramirez,very informative and great comunication skill,also very friendly.Thank You for your help man!
July 2023
Jimmy pilant has the Best customer service. He's always very helpful and always has a smile on his face and he fixes issues that come up. I'm a very satisfied customer with him thank youAmie Palma
