Metro by T-Mobile at 1502 W Saint Marys Rd Ste 100 is known for its exceptional customer service and friendly staff. Customers appreciate the helpful and attentive team, including standout employees like Miranda and Lesley, who go above and beyond to resolve issues and provide tailored solutions. Many reviews highlight the staff's dedication, with one customer noting that after a frustrating week with phone support, Lesley quickly addressed their concerns and offered multiple solutions, showcasing her positive attitude and bilingual skills. Another customer expressed gratitude for the teamwork between the staff, emphasizing the respectful and busy nature of the employees. Overall, the store is recommended for its knowledgeable staff, who assist customers in finding the best prepaid plans and 5G phones from popular brands like Apple, Samsung, and OnePlus. Whether seeking help with upgrades or plans, visitors can expect a welcoming environment and efficient service. With a commitment to customer satisfaction, Metro by T-Mobile stands out as a reliable choice for those looking for prepaid options and expert assistance.
The team at St Mary's are super attentive & they handled all & every questions I asked!
September 2023
Brianna is an excellent employee who went above and beyond to try to help me with a problem on my account that was created by metro customer service making a mistake. I didn't close my account yesterday because of her kindness, professionalism and time.
June 2023
I have been to almost every metro store in town they suck there rude and all around just shady but the ladies at this store were amazing thanks again
