Metro by T-Mobile is praised for its friendly, patient, and helpful staff, especially at this location on the NW side of town. Customers appreciate the quick and efficient service, whether upgrading phones, switching carriers, or resolving issues. Long-term clients mention never being disappointed and highlight the company's honesty and respect. Unlike other locations, such as Stone and Grant's, this Metro location stands out for competent employees who provide excellent customer support. Overall, customers feel valued and well-treated, making Metro a positive experience, especially after past frustrations with other providers.
This company is terrible. This location on the NW side of town is possibly the only location with competent employees and why its rating is higher than I would overall rate the company. The Stone and Grant's location is the shittiest place to find any help with services. Be weary with this company.
February 2024
Leslie went above and beyond to help me with questions I had about starting service walked out a happy new customer
February 2024
Refunded my purchase most of the staff are great thank you
