Now I remember why I started going to a competitor years ago... Terrible customer service. If you like being treated rudely and talked down to, then be sure to go to this location of Mister Car Wash. Car is decently clean, however, I have paid less at competitor and been treated as if they actually value my business.
December 2023
Paid $40 for the platinum service and my wheels are still filthy dirty. Doesn't even look like they touched them. Went online to complain, crickets.
November 2023
They scratched the hood on my truck. I filed a claim. The car wash denied the claim. $20 wash and scratch special! Don’t use this car wash if you care about your vehicle.
