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April 2024 by Claude P.
There was an incident last yesterday where I lost my windshield wiper going through the wash. Even though the manager Jesus didn't have too, he replaced the wiper. His attention to excellent customer service is why I will continue to be a monthly member.
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November 2023 by Parker Parker
The car wash itself was thorough, leaving the exterior spotless. The staff was friendly and efficient, ensuring a quick and satisfying wash. Mister Car Wash's commitment to providing a clean and polished result is evident, and their free vacuum service is a thoughtful touch that sets them apart.I left Mister Car Wash impressed with their service and the cleanliness of the car. It's a great option for both quick and thorough car cleaning, and the complimentary vacuuming is a nice bonus.
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November 2023 by Jose Shabandar
The whole team here is easy-going and always have a smile on their face. Alex went out of his way to comfort my dog during the car wash which is amazing customer service. Kind of business that you appreciate going back to. Kudos
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November 2023 by Michael Reading
Cancelled the membership on 9/11/2023 and received the cancellation receipt from Randall S Spaniel. I was provided a receipt explaining that I had 16 days left to use the service. The next month on October 13, 2023, I was charged for another month of service. I called to find out about the cancellation and after waiting on the phone for 37 minutes I found out the account did not close properly. I tried to cancel this account prior in June of 2023. This did not work either. The online cancellation service did not work in that instance. The process of following up with this company is challenging. I would not bother using this car wash company in the future after experiencing such poor communication lines at the service centers, on the phone, and online. The original reason I chose to cancel my membership is that the service locations we frequented had terrible suction on the vacuums.
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November 2023 by Phone Mac
The guy signaling the cars inside the wash should NOT be on the phone all the time. An accident can occur
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September 2023 by Ayana X
my car was still dirty coming out of the wash and most of the vacuums did not work.
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August 2023 by Toy S.
Worst Mr Car Wash location in Houston. I stay a few minutes from this location but stop going to this location and drive 35 minutes out my way to the location on Washington. The Bissonnet location looks horrible compared to the other locations. My biggest complaint is the several vacuums are always broke, taped up with duct tape or if you get one that actually works the suction is so poor that your house vacuum has more suction than their hoses. I stopped going to this location almost 3 years ago and happened to be in the area twice in a month. I decided to stop by and nothing has changed, still low quality vacuums that don't work. This location needs to go ahead and close down if you're not going to upgrade your equipment. They choose to continue to take people money and not give customers what they're paying for.
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July 2023 by Matthew Munoz
They do a good cleaning but there's not enough soap and sometimes there's no available e vacs
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June 2023 by Rizwan Niazi
Most of the vacuum cleaners are out of order and there isn’t any note So stupid If it is not working just write the stupid note that out of order I checked 3 of them no note and wasting my time
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May 2023 by Maysen S.
The car wash is good but at the same time some of the employees rush cars through the car wash and we've almost gotten into about 3 car crashes. But other than that it's a good place.
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May 2023 by Ronda Brown
There is a new guy name Steve , parked in Handicapped and not even Handicap. Refused to Move very Rude and Nasty to Customers. He has a Very Arrogant Attitude. Talk to customers very , very Rude. Steve also refused to give me the main number to Mister Car wash . Very trashy individual. I’m going to have him looked up for sure.
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May 2023 by Edith Hart
The staff are friendly, your car is pretty much clean and you have a free vacuum self service.
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March 2023 by Tiffany D.
UNSAFE as I have been sexually harassed TWICE at this location. The first time a middle aged man pressed up against me while I was vacuuming and the second was a man calling out sexual references to me when I was about to get out of my car. Will be filing a report AGAIN and if nothing is done then I will be working to shut this location down. Disappointed in this franchise, used to go here all the time.
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March 2023 by Abtaham F.
This place is loose the race to keep up with quality against the quick quack car wash just a mile down the hwy to the next Kroger… vacuums don’t have even half as much suction power compared to their competitors.
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February 2023 by S & T Limos
My favorite go to car wash. Been with them for at least a year bringing my limousine through. Friendly staff.