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“Shelby was very helpful and guided me through all the steps of getting a new iPhone. She did a complete setup and moved all my apps to the new iPhone. Made my life much easier!!”
“Had an amazing experience with Jesus. He was so patient with me, with all my questions. Explained everything to me. Helped with upgrading 2 phones. Will definitely be coming back to work with him again.”
“For screen protectors for my iphone or Apple watch, the Zagg kiosk is the best option. They are the best at applying them and their guarantee is the best. I had a Zagg screen protector applied at Best Buy and it developed a lot of bubbles. I took it to Zagg and they honored the guarantee and applied a new screen protector for a fee of $10. Very worthwhile!”
“Fast service in and out. Setup a new phone for an upgrade and helped us fix plans around took maybe 1 hour total with wait time and everything. Great customer service and great staff”
11AM - 8PM
4500 N Oracle Rd Suite 215, Tucson
Mobile Phones
“Omg I had done a upgrade I had my phone for almost 4 years Nicole's hook me up good she was so happy to helping get what I needed and my 2 other one where at The other stores by the times I got there that where done ready to go ??”
“Quick reliable, phone repairs Karl & the team. had my 3 iPhone 11 screens fixed . In no time. Clean office and friendly staff. And before I go it was competitively priced.”
“I an sooooo Happy leilani she went above and beyond to make sure I walked out with a working phone. She was able to help me with getting me service on my iPhone using the same number that I had ported into A New Samsung A 54 5 G that locked up on me after 3 days of purchase. It is not accepting my password or anything I was using to unlock my phone. I had gone to the Cricket store on Saturday and Adrianna was not willing nor able to help me at all the way Leilani did today. Thank you Cricket for having such an understanding and knowledgeable person working with your company. As soon as I am able I will take the Samsung phone to the repair address given to me. Irene”
10AM - 7PM
702 W Irvington Rd #140, Tucson
Mobile Phones
“Quik Fix phone repair is a wonderful place. They have great and nice staff and they clean out my phone every time! I recommend using them for all your phone needs!”
“Normal this Kiosk is super busy! Today around 1630ish I was able to get right in. The entire replacement was less than 15 minutes! The installer was incredibly friendly and knowledgeable! Smooth painless install. Thank you for the service you provide.”
“We had a very brief wait. Derrick was knowledgeable and helpful to us in choosing an upgrade iPhone. His customer service skills and the other representatives at the store were all very helpful and considerate.”
10AM - 8PM
1226 W Irvington Rd Ste 190, Tucson
Mobile Phones
“As soon as I walked into this T-mobile store all of the staff were very welcoming and patient. I wanted to switch from Verizon to T-mobile and they made the switch so welcoming and easy. A nice gentleman named Elihu helped me with my switch, he was very patient with my needs and answered all of my questions. I am very happy that I switched!”
“Very good service, Leticia was great very helpful and patient. All questions answer with knowledge.best customer service . She is nice and respectful. Thank you Leticia ?”
10AM - 7PM
245 S Wilmot Rd Suite 155, Tucson
Mobile Phones
“If anyone comes in here, they have to see Nick. This man was amazing, quick and efficient. If anything ever happens to any phone of friends or family, I would definitely recommend.”
10AM - 8PM
8802 E Broadway Blvd, Tucson
Mobile Phones
“Always pleasant to have a neighborhood store to get help at.
The staff is extremely helpful in assisting with any issue l have.
Cell providers are everywhere, this cricket location not only sells phones but they delivery outstanding customer service without attitude.
Would highly recommend!”
8:30AM - 8:30PM
4755 E Grant Rd, Tucson
Mobile Phones
“Great service. Appreciate the professional attire and attitudes. Whoever is managing this store has a great view on the value of facing the public. From a technical perspective, all issues were resolved. Highly recommend.”
“Beautiful sense of humor when you walk in there good vibes all the time with me they will have a customer for life love every single moment from the time you go in to the time you come out with the fixed product there”
10AM - 7PM
315 W Irvington Rd Ste 121, Tucson
Mobile Phones
“Esmeralda store 532 is a good, better to say no awesome employee and customer service. helpful,kind,friendly.sales person a plus.she deserves to be at a higher position with fair wages.it would be a mistake loosing such a good employee”
“My experience with this store is excellent. Verizon policies for 'rebates' can be confusing, since you have to pay them off over time, but the employees are top notch. I will definitely return”
“I just received the phone from cricket on Ajo and 16th avenue in Tucson Arizona Esmeralda and Isabel were a very big help their professionalism was upstanding their personality and attitude was 100% All The Way live God bless them and God bless you all at cricket thank you oh s***”
“Rosario at the Cricket store on Wetmore in Tucson, AZ was extremely helpful, knowledgeable and so sweet... please give him a raise and keep him forever and ever!!”
“I was so impressed with the customer service. The time and attention I received made me feel valued. I can’t speak highly enough of the staff at this location which is why I decided to move the whole family over to the plan.”
“Natalie went above and beyond her job to help me. I was on my last day for a Manufacture Warranty and she went as far as driving to their other store to get me a phone that was sold out and did all this right at closing. 10 stars for sure! Thank you for your extra unpaid time and your excellent customer service Natalie!!”
“I wanted to upgrade my old s20 to the new s24 ultra and the reps there were super awesome and helpful. You can tell they care about their job and want to help people which I think is really fantastic!”
10AM - 6PM
615 E Grant Rd Ste 141, Tucson
Mobile Phones
“Freddy is the man! We came in with an issue, and he went above and beyond to help us find a solution. Excellent customer service, and you can tell he really values your time, money, and satisfaction. If you go to this location, ask for Freddy!”
“The girl was very helpful & polite - there was no line so I was in and out of there, if your in the area and need phone service cricket is the place to check out..”
“Came in with mailing issue and Alex was able to fix all that for me and help me change my passwords he also answered all my questions I asked and was super resourceful”
10AM - 8PM
1060 S Harrison Rd Ste 120, Tucson
Mobile Phones
“Ana helped my wife and I upgrade our phones and was so helpful! The process to upgrade our phones was a little lengthy because we had a lot of data on our phones, but she stuck with us every step of the way. She wasn’t afraid to ask for help from a coworker for a security issue on my phone that caused a bit of delay, which showed that she really cared about our time. Even better was her humor throughout the process which made the whole experience that much better.
Thanks Ana!!”
“This is the best customer service I have ever experienced, manager goes above and beyond to ensure you are completely and thoroughly happy and satisfied. Thank you so much!”
“Alfredo and Mike were so amazing at helping me get my new line at cricket. I really appreciate everything that they did for me. Definitely recommend going to this store just because of these 2 outstanding, kind, and patient employees/ managers.”
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“Jake demonstrated an exceptional level of expertise and professionalism in handling my issue. After spending nearly four hours navigating Verizon’s online chat support with little progress, my patience was wearing thin. Jake immediately recognized my frustration and efficiently took charge of the situation. In less than 45 minutes, he resolved a problem that had seemed insurmountable, turning a stressful experience into a seamless transition. His knowledge, attentiveness, and commitment to customer satisfaction were truly commendable. Thank you, Jake, for going above and beyond to provide outstanding support.”