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January 2024 by bri kpine
the worst customer service, every time i go in there the workers never help the customers, don’t greet them and always roll their or give attitude when a customer needs help.
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September 2023 by michelle duecker
Recently visited for the first time with my very picky 13 year old. Was helped by David and I would love to give a shout out for his exceptional customer service. He was so polite and went above and beyond in helping her find the perfect fit and style! @Tucson Mall, Tucson AZ
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April 2022 by Valerie Valencia
Very good customer service
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March 2022 by Andrea N
Rude employees that make you feel like you are a burden!! Was in there Saturday and all I can say is I’ll never be back! I felt like everyone there was just miserable and it just made my whole experience miserable
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November 2021 by Ca A
BEWARE!!! I recently TRIED to do an even exchange for a bigger size on some jeans I purchased online. As I was doing the exchange (the very nice and helpful employee) informed me I could not do an even exchange because these were on sale online and not in store. Okkaaaaay. So she helped me return them issued me a store credit in the amount of 51.00. She then offered to help place an online order in store to repurchase the jeans on sale in a bigger size. My new total was 66.78 a difference of 15.78 (which I paid with my debit card). Monday I check my.bank account and see they charged me the full amount of 66.78. I called the store the manager he directed me to the customer service. So PACSUN has placed a hold on my bank account for 66.78 till my order ships although they already have a store credit in the amount of 51.00. Then they will apply store credit and release 51.00 dollars from my bank.Very unfair practice for people on limited income such an inconvenience.
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May 2021 by Olivia Oakes
Exceptional customer service by Jaqueline! She was very helpful, kind and friendly- thank you for hiring such a great employee! Deserves a day off with double pay ?
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April 2021 by Diana Deets
Great selection great service
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January 2021 by Lorena Felix castro
(Translated by Google) Good. Clothing. But they have k. Change styles are the same as last year(Original)Buena. Ropa. Pero tienen k. Cambiar estilos son los mismos del año pasado
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December 2019 by Izac Moreno
Favorite apparel store, amazing customers and wide variety of choices!
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December 2019 by K P
The store had signs everywhere saying buy get one 50 percent off EVERYTHING. The store workers did not explain the exclusions at all and were not interactive with the customers like myself who obviously needed help. The store was empty as well so they weren’t overwhelmed. Poor service
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June 2019 by Tina Grijalva
Store is closed
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May 2019 by Random Nonsense
Meh.. just not my style, the staff is pretty lackluster also.
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May 2019 by Shma bes
Paxson
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April 2019 by Roberto Carbajal
Excelente Servicios. Exceptional customer service and friendly attitude towards all of the customers and the associates are always friendly as well as helpful courteous and informative. Thank you very much for your help with my granddaughters selection of her tops to go with the shorts she picked out. $44.95 for the shorts and 2 tops for the price of 1.
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April 2019 by C. Fuentes
(Translated by Google) pure nostalgia