“Adam was very helpful in giving me some pointers on patching up some cracks I'm fixing when I came in to pick up some product #510. He even gave me a sample of some polyester patching fabric to help make my DIY repairs a success! These guys at Wetmore are always professional and helpful.”
“I must have gotten training day with a bunch of newbies. Certainly not my normal experience with this location. To pay that much for their paint 🙄 Yes it's good paint, but???Wasn't ready in window I requested, and I gave a wide window of time. Told no problem, they would get right on it.. No stir sticks. Tried to charge me twice. Staff member was clearly upset with other staff member who dropped ball multiple times. Gritted teeth politeness. I hope they get their act together as they have been a staple to our projects.”
“I was very pleased with the service, I'm a repeat customer and I will get all my paint from this store. They make my favorite colors from the old Frazee catalog.”
“I had the pleasure of dealing with TRC. I thought customer service and knowledge of the product was dead. To the Owner and staff keep up the amazing work. You will always have my business! Staff at both locations I visited were ON IT! Sharp! Product 510 and the & 7000 worked as expected and very pleased. I still can’t get over how knowledgeable and professional the staff are.”
“This was my Sherwin Williams experience vs Dunn & Edwards. I called Sherwin Williams on Ina this morning. The daughter of the owner answered the phone. I have the paint formula on a tag. I asked if I could text-email the paint tag over & PAY over the phone & pick it up later. She said no, I have to come in & pay at the same time. Now, I am 78 years old, with medical issues. They don’t have a regular height chair available for seniors. So what did I do…I called Dun & Edwards on Thornydale. Eric answered & guess what his response was to the same question…absolutely. I texted over the paint formula, Eric called & I paid over the phone & I will pick it up in a few hours. GOSH Sherwin Williams…how hard was that to accomplish & not only have you lost a customer…I will share my experience of your terrible customer service. If you were getting paid before you mix the paint..why the roadblock. Shaking my head… Moral of the story, patronize businesses that make life easier for you. Thanks Eric @ Dunn & Edwards in Thornydale”
“We already know this is one of the best brands out there, but especially at this store, the customer service is excellent and highly professional. I noticed much more interest in answering my questions than in other places; they even took notes about my concerns, which had never happened to me before. Mirely was the person who assisted me, and she was simply outstanding — very professional, attentive, and kind throughout the entire experience. Without a doubt, 100% recommended.”
“I had an excellent experience working with Katie! She was extremely friendly, knowledgeable, and helpful, and she went above and beyond to give me an excellent price on the paint I needed. I really appreciated the great customer service and the time she took to help me. It’s always nice to do business with someone who genuinely values their customers. I’ll definitely be back for my future painting needs. Thank you, Katie!”
“Paulina, the color advisor at Dunn Edwards at Broadway in Tucson is amazing, really such a professional. She had me bring what I could of my tile and color swatches of new furniture and had such patience helping me narrow down to the choices I’d take home to try at home. I can’t thank her enough!”
“It’s a whole lotta paint! What else would you expect! But it’s high quality, lots of options in terms of “good, better, and best”. Staff seemed friendly and knowledgeable.The paint prices are a bit above HomeDepot, but I believe the quality is better. Seems like a lot of the professional painters come here.We just used a mid-range product for a project and really like it.VictorB”
“I love going to the store. They have my orders super fast and the whole staff is great to me. Specially, one of the workers her name is Miriam Moreno she always goes up and beyond to satisfy my needs very nice lady full of knowledge I believe she deserves a promotions😉”
“I shop the PPG stores for commercial paint projects. The website ordering is simple, and the staff are quick to acknowledge orders. This location specifically is very clean and well managed. Adrian was a great help.”
“This is an amazing store, so clean and the customer service was above and beyond. The associate Anna Chaira was so helpful she had me in and out what's exactly what I needed. It was one of the best experiences ever so easy”
“Paul Beattie is a master at matching color! And he saved my bacon! Thank you so much for making sure the various shades of gray/lavender were perfect! Now no one knows what a mess I made on the walls with my guesswork from the paint collection in the garage (hint: I was very, very wrong!) I'll be back! Cheers!”
“We consulted with Michael Gibson to come up with a new color scheme for our home based on HOA guidelines, and he was friendly, efficient, and super helpful with suggestions we had never thought of as possibilities. I highly recommend this service, and Michael, specifically, if you need some ideas or help with figuring out what to do with your home exterior colors!”
“Sam the store manager was a huge help to me today. She had to coordinate with a different location to get me set up with a very specific paint code and she killed it. The paint was ready for me within the hour and I couldn't be more pleased with the service she provided. Thanks again!”
“Had a great experience with Sherwin Williams! I brought in a paint chip from the interior of my house, where some bad patch painting had been done. Jack took the time to make a match (and it required some subtlety). It is PERFECT!!! Every spot (some large) that I touched up is now completely invisible!!!”
“Went to get a part color matched. Front office woman was very helpful. Went through several color swatches to find the closest one. Plus gave me a great deal of other painting Information.”
“Clayton went out of his way to order what I wanted and needed. He also waited for me to arrive (5 min til 5) because of a large traffic accident hindering traffic flow. The painters were coming the next morning. The colors were perfect. Thanks!”
“Excellent service and great prices! Definitely ask for Shawn he will help you out with tons of great advice. Huge selection from paint to stain and so much more.”
“From what i know this Sherwin Williams has been around for many years .They are known to be very knowledgeable with their product.I have been in a few times this year as far as i can say service has been very exceptional. Both Justin&Ernie very helpful.”
“First time customer a happy one to boot. Staffed was friendly, helpful, and available for questions. Don't expect Home Depot or Lowe's. This is reclaimed and some overstock stuff. But they're a fraction of the price of the big box stores.”
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
