Public Storage in Tucson, Arizona offers a convenient and hassle-free storage solution for the local community. Reserving a storage unit is a free and commitment-free process, with the option to skip the counter and go straight to the unit using the online eRental service. The facility is known for its clean and safe environment, as well as the exceptional customer service provided by the staff. Kelly, in particular, has been praised for her professionalism, patience, and genuine care for the renting experience. Customers have commended her for her friendly demeanor, attention to detail, and willingness to go the extra mile to assist them, such as helping with carts and ensuring the climate-controlled units are properly maintained. Similarly, John Westenhiser has been recognized for his outstanding customer service, taking the time to thoroughly guide customers through the process and answering all their questions. His kind and caring approach has made the storage experience smooth and stress-free for many customers. Overall, Public Storage on Tanque Verde Road in Tucson is a reliable and customer-focused facility, offering a range of storage options to meet the diverse needs of the community. The facility's commitment to cleanliness, security, and exceptional customer service has earned it positive reviews from satisfied customers.
Lacie was a tremendous help for overcoming the problems I'd had with the account. It is now working like it should.
November 2023
This storage facility is clean and well run. The only problem I had was logging into my account. After many attempts and also chatting online with Public Storage help, I still couldn't login but the problem was finally SOLVED when I made a trip to the location office and got help from Lacie. She was friendly, knowledgeable... read full comment
September 2025
Kelly was gracious enough to show me two sizes of storage space, despite heat of about 105°! I appreciate your help, kelly.
